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Why do I no longer hear a new mail voice message in AOL Mail - OK using Chrome or IE11, but not Firefox?

  • 3 回覆
  • 2 有這個問題
  • 164 次檢視
  • 最近回覆由 katy09867

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AOL Mail has the facility to "You have Email" when my account is opened, but it no longer works in Firefox! it is fine if I use Chrome or IE11 to open my account, but not using firefox - so the problem MUST be with Firefox. It used to work but stopped around April 9 or 10 2019!

被選擇的解決方法

It sounds like it's probably something to do with the new autoplay blocking feature in Firefox. If you go to the settings and search for the Block websites from automatically playing sound checkbox, you can either disable that entirely or add the AOL Mail website to the exception list.

Hope this helps.

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

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選擇的解決方法

It sounds like it's probably something to do with the new autoplay blocking feature in Firefox. If you go to the settings and search for the Block websites from automatically playing sound checkbox, you can either disable that entirely or add the AOL Mail website to the exception list.

Hope this helps.

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Problem solved - many thanks

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I have an account in AOL mail. Always I try to use a chrome browser. But I was facing a problem with accessing chrome. Then I was using another browser to open it. But in the firefox browser, I Can’t Access AOL Mail account. Then I called at AOL customer care number to get a solution.