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I am unable to access my sync account

已張貼

I am getting this message: The confirmation email we sent to SilverRiverKayaker@gmail.com was returned and we’ve locked your account to protect your Firefox data. This comes even though my email is active and working fine. How can I get my sync to work once again?

I am getting this message: The confirmation email we sent to SilverRiverKayaker@gmail.com was returned and we’ve locked your account to protect your Firefox data. This comes even though my email is active and working fine. How can I get my sync to work once again?

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:65.0) Gecko/20100101 Firefox/65.0

更多資訊

GerardoPcp04
  • Top 25 Contributor
394 個解決方法 2599 個答案

Hello You can register on the bugzilla.mozilla.org website with the same email: https://bugzilla.mozilla.org/createaccount.cgi then open a case explaining this issue: https://bugzilla.mozilla.org/enter_bug.cgi

Hello You can register on the bugzilla.mozilla.org website with the same email: https://bugzilla.mozilla.org/createaccount.cgi then open a case explaining this issue: https://bugzilla.mozilla.org/enter_bug.cgi
cor-el
  • Top 10 Contributor
  • Moderator
17517 個解決方法 158398 個答案
See also: *https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq