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crackle.com accessible in Chrome but not in Firefox

已張貼

I was trying to activate Crackle on my Roku box by going to crackle.com. The connection works but I just get a brief screen with three dots followed by a blank screen. However, I have no such problem in Chrome; if I go to crackle.com/activate I get a screen that allows me to enter an activation code. I've deactivated both Noscript and Adblock but it makes no difference. Although I solved my problem by activating via Chrome, I'd still like to know why the website crackle.com is inaccessible in Firefox.

I was trying to activate Crackle on my Roku box by going to crackle.com. The connection works but I just get a brief screen with three dots followed by a blank screen. However, I have no such problem in Chrome; if I go to crackle.com/activate I get a screen that allows me to enter an activation code. I've deactivated both Noscript and Adblock but it makes no difference. Although I solved my problem by activating via Chrome, I'd still like to know why the website crackle.com is inaccessible in Firefox.

被選擇的解決方法

I saw the three dots, then the screen loaded with no problem.

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:65.0) Gecko/20100101 Firefox/65.0

更多資訊

FredMcD
  • Top 10 Contributor
4254 個解決方法 59582 個答案

選擇的解決方法

I saw the three dots, then the screen loaded with no problem.

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

I saw the three dots, then the screen loaded with no problem. Make sure you are not blocking content. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? --------------- One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: [https://support.mozilla.org/en-US/kb/tracking-protection Tracking Protection] {web link}

提出問題者

Going to crackle.com brings up a screen where I can click "Activate", and that works. But for some reason going to crackle.com/activate (in safe mode) brings up a blank white screen, not a black screen.

So this is puzzling but not a significant problem.

Going to crackle.com brings up a screen where I can click "Activate", and that works. But for some reason going to crackle.com/activate (in safe mode) brings up a blank white screen, not a black screen. So this is puzzling but not a significant problem.