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I reset Firefox, now it's all but dead

  • 4 回覆
  • 1 有這個問題
  • 59 次檢視
  • 最近回覆由 FredMcD

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I think I misunderstood how drastic "reset Firefox" would be, I have the tabs back but the only way I see the URLs they represent is to initiate autocomplete, then even when I click on the url I wanted it doesn't go to the site (sometimes I'll get the "loading" dots on the tab which leaves me even more perplexed)! I dunno was I obligated to set up sync before I did the reset? Nothing told me to do so or how to do it. I'm typing this on Chrome because it's still working OK but none of the pages come up on Firefox anymore. Can anyone explain how I can back this out of this disastrous condition? How would I know exactly what was causing it to be all but shut down like this? Tell me is this some kind of drastic overkill on security or something? Is there some SIMPLE test I can perform to quickly figure out what needs to be changed? The ONLY reason I did this was BEFORE I STARTED I couldn't get any downloads to proceed beyond zero bytes in size, so for right now I even bypassed Windows Firewall so I'm "wide open" looking for a solution, PLEASE HELP ME GET THIS THING WORKING AGAIN ASAP!!!

由 jlawton 於 修改

所有回覆 (4)

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First, let's try this; Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

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Refreshing Firefox {web link} is a LAST RESORT ! !

Refreshing Firefox -- easily fix most problems

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs. Everything else, like user settings and add-ons, are removed.

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Let me be clear about this: I have LOTS of tabs showing but if I click on it there's no URL that comes up in that box and the "refresh" icon stays grayed. Even if I create a new tab the same happens, sometimes I see the moving dots anyway mostly not. I tried the suggestion about removing and repermitting in the firewall and it accomplished nothing. I did notice that while I was trying to "reset" Firefox, the program was blocked to me while it tried to install a whole bunch of new features, maybe the "reset" isn't compatible with the "new" Firefox, how am I supposed to know? If someone doesn't come up with a clue for me to try pretty quick I'll have to just uninstall the whole mess and (I guess) lose all my history. Isn't there some simple way I can "roll back" to a previous version that worked? Why has this program become so complex that a user can't manage the change in a simple way?

由 jlawton 於 修改

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Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia