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技術支援討論區

Firefox crashes when I try using Roadtrippers.

已張貼

My daughter and I are planning a trip and want to share our information on Roadtrippers; Firefox crashes every time.

My daughter and I are planning a trip and want to share our information on Roadtrippers; Firefox crashes every time.

額外的系統細節

已安裝的外掛程式

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.14
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 32.0 r0
  • zoom.us launcher plugin version 1.0
  • iPhoto6

應用程式

  • Firefox 48.0.2
  • 使用者代理:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:48.0) Gecko/20100101 Firefox/48.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/48.0.2/Darwin/en-US/

擴充套件

  • Firefox Hello 3.0.0 (loop@mozilla.org)
  • Fixing the geo timeline 1.0 (timecop@mozilla.com)
  • FreeMaps 7.800.11.18023 (_dxMembers_@www.download-freemaps.com)
  • Google Code Correction 0.9 (google-code-correction@mozilla.org)
  • Maps 4.0.3 (@Maps)
  • Multi-process staged rollout 1.3 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • Quick Maps Finder 0.0.2 (all@quickmapsfinder.com)
  • Telemetry coverage 8.0 (telemetry-coverage-bug1487578@mozilla.org)
  • Websense Helper 2.0 (websensehelper@mozilla.org)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription:
  • adapterDeviceID: 0x08a0
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 320M OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4245 個解決方法 59390 個答案

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' '''Submitted''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support