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Firefox will not up grade on a brand new Macbook Pro and my new Apple desktop I'm running the lastest Ver. 10.13.6. Maybe I'm doing something wrong.

已張貼

I have a new Macbook Pro and a new apple desktop, both running the new ver. 10.13.6. I keep getting a box up to upgrade to the lastest ver. of FF. It downloads ok and a box comes up with the FF logo and an arrow pointing to a file icon. Nothing happens when I click on either. What am I doing wrong it never installs this has been going on for months? Thanks, Bob

I have a new Macbook Pro and a new apple desktop, both running the new ver. 10.13.6. I keep getting a box up to upgrade to the lastest ver. of FF. It downloads ok and a box comes up with the FF logo and an arrow pointing to a file icon. Nothing happens when I click on either. What am I doing wrong it never installs this has been going on for months? Thanks, Bob

被選擇的解決方法

Hi, try downloading the latest version from https://www.mozilla.org/en-US/firefox/all/

(Doing this should not remove any of your existing data).

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 32.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:59.0) Gecko/20100101 Firefox/59.0

更多資訊

Scribe 725 個解決方法 3456 個答案

選擇的解決方法

Hi, try downloading the latest version from https://www.mozilla.org/en-US/firefox/all/

(Doing this should not remove any of your existing data).

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

Hi, try downloading the latest version from https://www.mozilla.org/en-US/firefox/all/ (Doing this should not remove any of your existing data). ''If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!''

提出問題者

This did not solve the problem, the same thing happen.

This did not solve the problem, the same thing happen.