Firefox crashes
Firefox crashed on me yesterday (2 Dec 2018) and does not open at all now, so Safe Mode is not an option.
Have tried: (1) closing and restarting Firefox; (2) restarting computer (MacBook Pro, Mid 2014, OSX 10.13.6); and (3) trashing Firefox, emptying trash, and restarting computer again. No luck. Continue to get the same, "We're sorry. Firefox had a problem and crashed," error prompt.
Per the instructions at https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent..., I am pasting my most recent Submitted Crash Report here: Crash ID: bp-550e8b76-0c74-487f-a901-7abc70181203
Any help would be appreciated.
Thanks, Brandon
被選擇的解決方法
Product Firefox Release Channel release Version 63.0.3 Build ID 20181114214635 OS OS X 10.13 OS Version 10.13.6 17G3025
bp-550e8b76-0c74-487f-a901-7abc70181203 Signature: CoreFoundation@0xc154
Uptime 1 seconds
Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS
Locate and remove fbplugin (FaceBook plugin) from your system. It has been causing many crashes of late.
從原來的回覆中察看解決方案 👍 1所有回覆 (4)
Error prompt attached here...
選擇的解決方法
Product Firefox Release Channel release Version 63.0.3 Build ID 20181114214635 OS OS X 10.13 OS Version 10.13.6 17G3025
bp-550e8b76-0c74-487f-a901-7abc70181203 Signature: CoreFoundation@0xc154
Uptime 1 seconds
Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS
Locate and remove fbplugin (FaceBook plugin) from your system. It has been causing many crashes of late.
FredMcD said
Product Firefox Release Channel release Version 63.0.3 Build ID 20181114214635 OS OS X 10.13 OS Version 10.13.6 17G3025 bp-550e8b76-0c74-487f-a901-7abc70181203 Signature: CoreFoundation@0xc154 Uptime 1 seconds Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Locate and remove fbplugin (FaceBook plugin) from your system. It has been causing many crashes of late.
This solution worked immediately. Thanks very much!
Glad to help. Safe Surfing.