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The certificate is not trusted

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I am not able to conenct to any website using firefox and get this erro,

The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

Please help asap.

I am not able to conenct to any website using firefox and get this erro, The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER Please help asap.

由 SIDCYRUS 於 修改

philipp
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5315 個解決方法 23470 個答案

thanks, for providing those details. is this happening in a corporate environment?

thanks, for providing those details. is this happening in a corporate environment?

提出問題者

Yes and when I changed about:config as below, security enterprise_roots.enabled ... modified ... boolean ... true

It works, Is it a good thing to do ? or shall I revert my change ?

Yes and when I changed about:config as below, security enterprise_roots.enabled ... modified ... boolean ... true It works, Is it a good thing to do ? or shall I revert my change ?
philipp
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  • Moderator
5315 個解決方法 23470 個答案

yes, that's probably the right solution in this case - you just need to be aware that your network traffic might be scanned and monitored in this environment by your employer.

yes, that's probably the right solution in this case - you just need to be aware that your network traffic might be scanned and monitored in this environment by your employer.

提出問題者

Thank you

Thank you

提出問題者

Hi again, were you able to find which certificate causing the issue. May be I can export it from chrome to firefox. I have some pages loading very slow with the enterprise solution. So may be fixing the certificate issue itself would be better if we can.

Hi again, were you able to find which certificate causing the issue. May be I can export it from chrome to firefox. I have some pages loading very slow with the enterprise solution. So may be fixing the certificate issue itself would be better if we can.
philipp
  • Top 25 Contributor
  • Moderator
5315 個解決方法 23470 個答案

the information was embedded in your original question. it was some random sounding cert name probably used by some network appliance but i can't remember the details anymore...

edit: exchanged some information via pm

the information was embedded in your original question. it was some random sounding cert name probably used by some network appliance but i can't remember the details anymore... edit: exchanged some information via pm

由 philipp 於 修改