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Firefox crashes because of the fbplugin plugin

已張貼

I downloaded the newest version of Firefox and it simply crashes before it opens.

This is the Crash ID:

Crash ID: bp-19c953f3-7fb3-4ba3-9136-06c9d0181024

I don't know what to do.

I downloaded the newest version of Firefox and it simply crashes before it opens. This is the Crash ID: Crash ID: bp-19c953f3-7fb3-4ba3-9136-06c9d0181024 I don't know what to do.

由 Roland Tanglao 於 修改

被選擇的解決方法

Hi ShahidIbrahim, sorry to hear about this problem and thank you for the link.

The crashing thread (front page of the report) shows fbplugin which may be the signature of an old photo uploader plugin. The thing that's odd is, in Firefox 52 and later, only the Flash plugin should run in Firefox. So why is this plugin getting involved?!

Can you check whether you can find and remove "Facebook Plug-in" from your system? Its file name might be fbplugin_1_0_1.plugin and it could be in a hidden folder associated with Firefox, or in a Facebook folder somewhere.

從原來的回覆中察看解決方案 0

額外的系統細節

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.2 Safari/605.1.15

更多資訊

FredMcD
  • Top 10 Contributor
4246 個解決方法 59401 個答案

有幫助的回覆

Product Firefox Release Channel release Version 63.0 Build ID 20181018182531 OS OS X 10.11 OS Version 10.11.6 15G22010

bp-19c953f3-7fb3-4ba3-9136-06c9d0181024 Signature: CoreFoundation@0xc646


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Product Firefox Release Channel release Version 63.0 Build ID 20181018182531 OS OS X 10.11 OS Version 10.11.6 15G22010 bp-19c953f3-7fb3-4ba3-9136-06c9d0181024 Signature: CoreFoundation@0xc646 ---------------- [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
jscher2000
  • Top 10 Contributor
8695 個解決方法 71066 個答案

選擇的解決方法

Hi ShahidIbrahim, sorry to hear about this problem and thank you for the link.

The crashing thread (front page of the report) shows fbplugin which may be the signature of an old photo uploader plugin. The thing that's odd is, in Firefox 52 and later, only the Flash plugin should run in Firefox. So why is this plugin getting involved?!

Can you check whether you can find and remove "Facebook Plug-in" from your system? Its file name might be fbplugin_1_0_1.plugin and it could be in a hidden folder associated with Firefox, or in a Facebook folder somewhere.

Hi ShahidIbrahim, sorry to hear about this problem and thank you for the link. The crashing thread (front page of the report) shows '''fbplugin''' which may be the signature of an old photo uploader plugin. The thing that's odd is, in Firefox 52 and later, only the Flash plugin should run in Firefox. So why is this plugin getting involved?! Can you check whether you can find and remove "Facebook Plug-in" from your system? Its file name might be '''fbplugin_1_0_1.plugin''' and it could be in a hidden folder associated with Firefox, or in a Facebook folder somewhere.

由 jscher2000 於 修改

提出問題者

Sir,

Hats off to you. I found that plugin immediately and got rid of it just as fast. I would have never figured this out without your help. Very excited to be checking out the updated browser version. You literally saved me what would have probably been days of troubleshooting and frustration.

Thanks! :)

Sir, Hats off to you. I found that plugin immediately and got rid of it just as fast. I would have never figured this out without your help. Very excited to be checking out the updated browser version. You literally saved me what would have probably been days of troubleshooting and frustration. Thanks! :)
jscher2000
  • Top 10 Contributor
8695 個解決方法 71066 個答案

有幫助的回覆

I'm glad you found it. Hopefully this thread will help any other people who still have that old plugin around.

I'm glad you found it. Hopefully this thread will help any other people who still have that old plugin around.