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bookmarks completely gone after update

已張貼

After completing an update to firefox 63.0, my previous extensive list of bookmarks in "bookmarks menu" and "bookmarks toolbar" and "bookmarks other" are no longer there AND they are not in the backup bookmarks folder.

How do I recover them? I have already been through numerous solutions suggested in the forum without success. Will going back to a previous version of firefox restore them? Creating an earlier restore point hasn't helped.

I really need these bookmarks.

Thank you.

After completing an update to firefox 63.0, my previous extensive list of bookmarks in "bookmarks menu" and "bookmarks toolbar" and "bookmarks other" are no longer there AND they are not in the backup bookmarks folder. How do I recover them? I have already been through numerous solutions suggested in the forum without success. Will going back to a previous version of firefox restore them? Creating an earlier restore point hasn't helped. I really need these bookmarks. Thank you.

被選擇的解決方法

Do you happen to have a folder on your desktop called Old Firefox Data or something similar? If you do, see the Recovering important data from an old profile documentation for more information on recovering your profile data.

If you don't have that folder, it's possible that Firefox created a new profile for you during the update and disabled the old Firefox profile. If that's the case, your old Firefox profile may still be on your computer.

Find your Firefox profile folder (see Profiles - Where Firefox stores your bookmarks, passwords and other user data for more information) and see if there is more than one profile folder listed. If there is, let us know.

NOTE: You are running Firefox Beta. Although Firefox Beta is the most stable development build, it's still intended for testing purposes only since there may be minor bugs that still need to be worked out.
從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 28.0 r0

應用程式

  • Firefox 63.0b9
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/63.0/WINNT/en-US/

擴充套件

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修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
Wesley Branton
  • Top 10 Contributor
617 個解決方法 5143 個答案

選擇的解決方法

Do you happen to have a folder on your desktop called Old Firefox Data or something similar? If you do, see the Recovering important data from an old profile documentation for more information on recovering your profile data.

If you don't have that folder, it's possible that Firefox created a new profile for you during the update and disabled the old Firefox profile. If that's the case, your old Firefox profile may still be on your computer.

Find your Firefox profile folder (see Profiles - Where Firefox stores your bookmarks, passwords and other user data for more information) and see if there is more than one profile folder listed. If there is, let us know.

NOTE: You are running Firefox Beta. Although Firefox Beta is the most stable development build, it's still intended for testing purposes only since there may be minor bugs that still need to be worked out.
Do you happen to have a folder on your desktop called ''Old Firefox Data'' or something similar? If you do, see the [[Recovering important data from an old profile]] documentation for more information on recovering your profile data. If you don't have that folder, it's possible that Firefox created a new profile for you during the update and disabled the old Firefox profile. If that's the case, your old [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|Firefox profile]] may still be on your computer. Find your Firefox profile folder (see [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]] for more information) and see if there is more than one profile folder listed. If there is, let us know. <blockquote>'''NOTE:''' You are running Firefox Beta. Although Firefox Beta is the most stable development build, it's still intended for testing purposes only since there may be minor bugs that still need to be worked out.</blockquote>

提出問題者

Thank you so much for responding Wesley. I now have the problem fixed and have backed up all my bookmarks onto a thumb drive. Not going to risk losing them again :)

I know others have had the same problem so your answer will no doubt be helpful to them too. Thank you again.

Thank you so much for responding Wesley. I now have the problem fixed and have backed up all my bookmarks onto a thumb drive. Not going to risk losing them again :) I know others have had the same problem so your answer will no doubt be helpful to them too. Thank you again.
Wesley Branton
  • Top 10 Contributor
617 個解決方法 5143 個答案

No problem. Glad that I was able to help.

Did you end up having an "Old Firefox Data" folder on your desktop or did you have a secondary profile that you recovered your data from?

No problem. Glad that I was able to help. Did you end up having an "Old Firefox Data" folder on your desktop or did you have a secondary profile that you recovered your data from?

提出問題者

I actually did find the Old Firefox Data folder. I wasn't able to find an earlier secondary profile.

Your help was much appreciated  :)

I actually did find the Old Firefox Data folder. I wasn't able to find an earlier secondary profile. Your help was much appreciated :)