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Firefox crashes

  • 5 回覆
  • 1 有這個問題
  • 126 次檢視
  • 最近回覆由 DarkSuniuM

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Every page with a video on it (even Youtube and Instagram) will crash the tab!

The crash happens in safe mode too!

Crash Report #1 ID: 49f883f9-f9c2-4111-bee9-26bd70181008

Crash Report #2 ID: 77d8ab6d-a54d-44a1-8537-50b520181008

Most Recent Crashes:

3821f8d4-b13e-468f-a1e6-f6ec50181008

ff1a61cc-2d95-4b44-8126-e172d0181006

d2e3d2d9-7555-47f7-b3c1-0afe60181001

0e10eede-554f-4c6c-8fdb-193020181001

80545949-1703-4e18-b5bb-78e5d0181001

由 DarkSuniuM 於 修改

被選擇的解決方法

Problem Solved! I'm using Arch Linux, I was using these 2 ffmpeg versions: https://aur.archlinux.org/packages/ffmpeg-git https://aur.archlinux.org/packages/ffmpeg2.8

Today I uninstalled them using `pacman -Rsdd ffmpeg-git ffmpeg2.8` and Installed ffmpeg from the Arch Repository Restarted the firefox, the problem is gone!

從原來的回覆中察看解決方案 👍 0

所有回覆 (5)

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Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

In Firefox 54 and below:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the Advanced panel and the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Close Firefox completely and then restart Firefox to see if the problem persists.

In Firefox 55 and above:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

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FFus3r said

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps: In Firefox 54 and below:
  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the Advanced panel and the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Close Firefox completely and then restart Firefox to see if the problem persists.
In Firefox 55 and above:
  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.
Did this fix your problems? Please report back to us! If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Still got the problem, After restart, even after restarting to safe mode ID: 77d8ab6d-a54d-44a1-8537-50b520181008

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Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box. Note: If a recent Report ID does not start with bp- click on it to submit the report.


More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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FFus3r said

Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box. Note: If a recent Report ID does not start with bp- click on it to submit the report. More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

3821f8d4-b13e-468f-a1e6-f6ec50181008 ff1a61cc-2d95-4b44-8126-e172d0181006 d2e3d2d9-7555-47f7-b3c1-0afe60181001 0e10eede-554f-4c6c-8fdb-193020181001 80545949-1703-4e18-b5bb-78e5d0181001

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選擇的解決方法

Problem Solved! I'm using Arch Linux, I was using these 2 ffmpeg versions: https://aur.archlinux.org/packages/ffmpeg-git https://aur.archlinux.org/packages/ffmpeg2.8

Today I uninstalled them using `pacman -Rsdd ffmpeg-git ffmpeg2.8` and Installed ffmpeg from the Arch Repository Restarted the firefox, the problem is gone!