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Why is Firefox often unable to solve reCAPTCHA?

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Hi,

i was really happy when Firefox fixed the performance issues and crashes and nearly instantly switched back from Google's Chrome (which i used mainly in 2016/2017) to this great Open Source Browser.

Unfortunately, i'm about to switch again. The reason is solving reCAPTCHA! In Edge and Chrome this is such an easy thing (since i actually am human :D) but Firefox is denying my Input, the process of solving these captchas starts over and over again - this is really frustrating.

And these captchas become more and more present. I just had to solve one for tracking a DHL Package.

So please developers, find a way to fix that issue - or you'll lose users otherwise.

Thanks & Enjoy your day

Thomas

Hi, i was really happy when Firefox fixed the performance issues and crashes and nearly instantly switched back from Google's Chrome (which i used mainly in 2016/2017) to this great Open Source Browser. Unfortunately, i'm about to switch again. The reason is solving reCAPTCHA! In Edge and Chrome this is such an easy thing (since i actually am human :D) but Firefox is denying my Input, the process of solving these captchas starts over and over again - this is really frustrating. And these captchas become more and more present. I just had to solve one for tracking a DHL Package. So please developers, find a way to fix that issue - or you'll lose users otherwise. Thanks & Enjoy your day Thomas

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 31.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0

更多資訊

FredMcD
  • Top 10 Contributor
4399 個解決方法 61747 個答案

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

Make sure you are not blocking content. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? --------------- One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: [https://support.mozilla.org/en-US/kb/tracking-protection Tracking Protection] {web link}