搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Why does my audio not return after ads finish while streaming fox news on firefox quantum version 62.0

  • 10 回覆
  • 1 有這個問題
  • 338 次檢視
  • 最近回覆由 FFus3r

more options

When I stream Fox news, after the ads run between segments I lose my audio when the program resumes.

被選擇的解決方法

use ABP:

it block ads so the audio porblem can disappear.

從原來的回覆中察看解決方案 👍 0

所有回覆 (10)

more options

Hi, since sound is HTML5 code through Video Card Drivers to Sound you have Errors in your : adapterDescription: Intel(R) 82945G Express Chipset Family driverDate: 9-23-2009 direct2DEnabledMessage: [u'blockedDriver']

This is repeated 9 x's failures: [u'[GFX1]: Potential driver version mismatch ignored due to missing DLLs igd10umd32 v= and igd10iumd32 v=', u'CP+[GFX1]:

u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'failed', u'message': u'Failed to acquire a D3D11 device', u'type': u'runtime'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_FEATURE_FAILURE_DL_BLACKLIST_g984', u'type': u'env'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled'

Suggest Reinstalling your Video Card Drivers. https://www.intel.com/content/www/us/en/support/detect.html Old & corrupted Drivers cause a wide range of issues.

VIDEO AUDIO

more options

Thanks, Pkshadow, but it did not fix the problem.

more options

So reinstalling or downloading a full version updates for your Video Card Drivers did nothing, is that what you did ? As it is the only way to fix your Video Card Errors.

Please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

then

more options

Sorry, I did the Audio Card driver. I just tried updating the video card driver and was told it is up to date. Should I uninstall and then try to download or should I find the driver and do a download? How would I do a "refresh"?

more options

I clicked on your Intel link above and got this"

Error Icon Intel® Driver & Support Assistant is being blocked. Please see our FAQs for help.

I have no idea what to find in the FAQ's??

more options

OK. I did a refresh after saving my bookmarks and profile. I got the bookmarks restored but even though I am the administrator, I keep getting a message saying I need administrator approval to copy the old profile into the new file. How do I restore the profile?

more options

Well, I got the profile restored by taking the UAC to zero so I could finally copy the old files into the new folder. So now it is all done and I STILL do not get audio after the commercials run and the program resumes. I get the video and the circling arrow as if it is still loading. The arrow also shows during the commercials, but I get audio with them. The only way to restore the audio with the video is to refresh the site, which is what I was doing before..... So thanks, Pkshadow, but no help, just about 4 hours of frustration. :) Any more ideas?

more options

選擇的解決方法

use ABP:

it block ads so the audio porblem can disappear.

more options

Thank you FFus3r, that worked. No ads and the program resumes normally.

more options

I am glad i can help.