Tabs are crashing
My tabs are always crashing, whether it's facebook, youtube, gmail or something else. I've sent many reports to Mozilla but nothing, I've been now using Chrome for somewhile and I don't have this problem. I like Firefox because it's fast, but if Firefox is not fixable, I'm moving to Chrome.
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
bp-9098a388-9589-43a6-901c-b66ba0180910 10/09/2018 17:51 bp-09cb82b5-eb77-49a1-afcf-48df00180910 10/09/2018 17:16 bp-2bdbc4e8-9f31-498a-b6e9-f5c970180907 07/09/2018 11:08 bp-91285109-6f79-4f8f-81a1-722671180818 18/08/2018 15:23 bp-7073909e-7b29-4bf6-95f8-f69631180818 18/08/2018 15:18
Seriously, no help at all? I tried to open firefox and little window popped up and installed update, then when the new tab opened it instantly crashed.
bp-fd383f47-09b5-48d0-8f25-657050180926 26/09/2018 12:18