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技術支援討論區

I can't copy and paste out of quantum.

已張貼

Chrome, safari work. Clean install, no extensions. MacOS Sierra. Command+ C/V doesnt work either. Command - X will delete marked content, but not paste.

Grateful for any help!

Chrome, safari work. Clean install, no extensions. MacOS Sierra. Command+ C/V doesnt work either. Command - X will delete marked content, but not paste. Grateful for any help!

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 28.0 r0

應用程式

  • Firefox 61.0.2
  • 使用者代理:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:61.0) Gecko/20100101 Firefox/61.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/61.0.2/Darwin/en-US/

擴充套件

  • TAAR v3 (Telemetry-Aware Addon Recommender) 3.0.3 (taarexpv3@shield.mozilla.org)
  • User search study 1.8.2 (search-nudges@shield.mozilla.org)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription:
  • adapterDeviceID: 0x5927
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'TileHeight': 1024, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 1024, u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 7
  • numTotalWindows: 7
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 1
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Intel Inc. -- Intel(R) Iris(TM) Graphics 650
  • webgl1Version: 4.1 INTEL-10.36.19
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Intel Inc. -- Intel(R) Iris(TM) Graphics 650
  • webgl2Version: 4.1 INTEL-10.36.19
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
jscher2000
  • Top 10 Contributor
8635 個解決方法 70624 個答案

Hi LCMRSKSR, you mentioned in the subject line "out of Quantum." To clarify, copy => paste works between different boxes/pages within Firefox, but when you paste to a different application, you get nothing?

Is there any difference between copying plain text (as from this box while you're typing) and HTML (as when you select part of a page)?

Is this a recent problem or have you had it for a long time?

Hi LCMRSKSR, you mentioned in the subject line "out of Quantum." To clarify, copy => paste works between different boxes/pages within Firefox, but when you paste to a different application, you get nothing? Is there any difference between copying plain text (as from this box while you're typing) and HTML (as when you select part of a page)? Is this a recent problem or have you had it for a long time?

提出問題者

Hi Jscher,

thanks for the quick reply. I can not copy and paste content that is in firefox into, lets say word. I can not paste into firefox from word. The only thing that works is command + x - it deletes the line in firefox, but I can not paste it. It happened ever since I installed firefox three days ago. No difference for text, html or content.

Hi Jscher, thanks for the quick reply. I can not copy and paste content that is in firefox into, lets say word. I can not paste into firefox from word. The only thing that works is command + x - it deletes the line in firefox, but I can not paste it. It happened ever since I installed firefox three days ago. No difference for text, html or content.
jscher2000
  • Top 10 Contributor
8635 個解決方法 70624 個答案

Hi LCMRSKSR, when you are in Word, could you check what formats Firefox placed on the clipboard, if any? Here's how:

First, select something in Word and copy it.

Next, select something in Firefox and copy it.

Then back in Word, on the Home section of the ribbon, click the little triangle below the Paste button and choose Paste Special. This should open a dialog showing the available formats on the clipboard.

I expect Firefox to add "Unformatted Text" and "Unformatted Unicode Text" for any textual selection, and also "HTML Format" for text copied from formatted parts of the page. If HTML Format is available, Word prefers it.

Does Word show the expected formats, or does it show a list reflecting what you copied within Word before? Comparison screenshots attached for reference.

If you have content from Firefox, do any formats work?

Hi LCMRSKSR, when you are in Word, could you check what formats Firefox placed on the clipboard, if any? Here's how: First, select something in Word and copy it. Next, select something in Firefox and copy it. Then back in Word, on the Home section of the ribbon, click the little triangle below the Paste button and choose Paste Special. This should open a dialog showing the available formats on the clipboard. I expect Firefox to add "Unformatted Text" and "Unformatted Unicode Text" for any textual selection, and also "HTML Format" for text copied from formatted parts of the page. If HTML Format is available, Word prefers it. Does Word show the expected formats, or does it show a list reflecting what you copied within Word before? Comparison screenshots attached for reference. If you have content from Firefox, do any formats work?