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Why won't Nwtflix play video on my PC

已張貼

Using Ubuntu 16.04 AMD64 bit with MATE 1.12.1 desktop Firefox Quantum 61.0.1 (64 bit) Google Widevine is installed and set to 'Always Activate' OpenH.264 is installed and set to 'Always Activate'

When I log into Netflix, I am presented with the standard interface with all the movie options, include a large background of the current movie they are promoting. If I wait a few seconds, the trailer begins playback and plays with audio until it's over, but, if I click the play button, the screen clears and I get a message that says "Whoops, something went wrong... Playback Error, there appears to be a problem with Firefox that is preventing Netflix from starting playback. Please be sure you are using the most recent version of Firefox.

Using Ubuntu 16.04 AMD64 bit with MATE 1.12.1 desktop Firefox Quantum 61.0.1 (64 bit) Google Widevine is installed and set to 'Always Activate' OpenH.264 is installed and set to 'Always Activate' When I log into Netflix, I am presented with the standard interface with all the movie options, include a large background of the current movie they are promoting. If I wait a few seconds, the trailer begins playback and plays with audio until it's over, but, if I click the play button, the screen clears and I get a message that says "Whoops, something went wrong... Playback Error, there appears to be a problem with Firefox that is preventing Netflix from starting playback. Please be sure you are using the most recent version of Firefox.

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 30.0 r0

應用程式

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:61.0) Gecko/20100101 Firefox/61.0

更多資訊

cor-el
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17578 個解決方法 158993 個答案

Is DRM enabled?

Is DRM enabled? *Options/Preferences -> General: Play DRM *https://support.mozilla.org/en-US/kb/enable-drm