搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Unable to login to Roku

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Shadow110

more options

When attempting to login to my Roku Account, when clicking the login button, nothing happens. I have followed suggestions given to resolve similar issues, but still no success. I am able to login using Microsoft Edge on the same Laptop. What is happening?

When attempting to login to my Roku Account, when clicking the login button, nothing happens. I have followed suggestions given to resolve similar issues, but still no success. I am able to login using Microsoft Edge on the same Laptop. What is happening?

所有回覆 (1)

more options

Hi, unless you tell us what previous things you tried we do not know.

Please try SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Performance > Uncheck to view)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?

If still there please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.