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技術支援討論區

How do eliminate the redirect from DuckDuckGo through r.serch.yahoo.com, which never loads my favorite pages?

已張貼

Some of my favorite web pages are now unavailable because search requests are redirected to the "r.search.yahoo.com" server, which results in a no-load timeout error. Just started last week. I have found no solutions online, other that someone selling a malware program that claims to find and remove it. I have refreshed Firefox, to no avail. I have searched this forum, without result. I may be missing something here (the forum), but wonder if this is a result of malware that neither Malwarebytes or Norton Security is missing. Any ideas out there?

Some of my favorite web pages are now unavailable because search requests are redirected to the "r.search.yahoo.com" server, which results in a no-load timeout error. Just started last week. I have found no solutions online, other that someone selling a malware program that claims to find and remove it. I have refreshed Firefox, to no avail. I have searched this forum, without result. I may be missing something here (the forum), but wonder if this is a result of malware that neither Malwarebytes or Norton Security is missing. Any ideas out there?

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 30.0 r0

應用程式

  • Firefox 61.0.1
  • 使用者代理:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:61.0) Gecko/20100101 Firefox/61.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/61.0.1/Darwin/en-US/

擴充套件

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription:
  • adapterDeviceID: 0x67df
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'TileHeight': 1024, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 1024, u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: ATI Technologies Inc. -- AMD Radeon Pro 570 OpenGL Engine
  • webgl1Version: 4.1 ATI-1.68.20
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: ATI Technologies Inc. -- AMD Radeon Pro 570 OpenGL Engine
  • webgl2Version: 4.1 ATI-1.68.20
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
jscher2000
  • Top 10 Contributor
8792 個解決方法 71903 個答案

JCosmoAsp said

Nope, same result in Safe Mode.

Thanks for testing that. Could you check your connection settings here:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

The default of "Use system proxy settings" piggybacks on your Windows/IE "LAN" setting. You may want to try "No proxy".

Any difference?

''JCosmoAsp [[#answer-1141212|said]]'' <blockquote> Nope, same result in Safe Mode. </blockquote> Thanks for testing that. Could you check your connection settings here: * Windows: "3-bar" menu button (or Tools menu) > Options * Mac: "3-bar" menu button (or Firefox menu) > Preferences * Linux: "3-bar" menu button (or Edit menu) > Preferences * Any system: type or paste '''about:preferences''' into the address bar and press Enter/Return to load it In the search box at the top of the page, type ''proxy'' and Firefox should filter to the "Settings" button, which you can click. The default of "Use system proxy settings" piggybacks on your Windows/IE "LAN" setting. You may want to try "No proxy". Any difference?

提出問題者

jscher2000 said

JCosmoAsp said
Nope, same result in Safe Mode.

Thanks for testing that. Could you check your connection settings here:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

The default of "Use system proxy settings" piggybacks on your Windows/IE "LAN" setting. You may want to try "No proxy".

Any difference?

Sorry, Jefferson, no difference. Btw, I thank you for all your thoughtful consideration. I doubt I could afford your hourly rates! I ditched DDG for Bing, but no difference. Neither Safari nor Firefox will load it. Is that a clue? Could there be a site security issue with rockler.com?

''jscher2000 [[#answer-1141214|said]]'' <blockquote> ''JCosmoAsp [[#answer-1141212|said]]'' <blockquote> Nope, same result in Safe Mode. </blockquote> Thanks for testing that. Could you check your connection settings here: * Windows: "3-bar" menu button (or Tools menu) > Options * Mac: "3-bar" menu button (or Firefox menu) > Preferences * Linux: "3-bar" menu button (or Edit menu) > Preferences * Any system: type or paste '''about:preferences''' into the address bar and press Enter/Return to load it In the search box at the top of the page, type ''proxy'' and Firefox should filter to the "Settings" button, which you can click. The default of "Use system proxy settings" piggybacks on your Windows/IE "LAN" setting. You may want to try "No proxy". Any difference? </blockquote> Sorry, Jefferson, no difference. Btw, I thank you for all your thoughtful consideration. I doubt I could afford your hourly rates! I ditched DDG for Bing, but no difference. Neither Safari nor Firefox will load it. Is that a clue? Could there be a site security issue with rockler.com?
Shadow110 1072 個解決方法 14836 個答案

The best place to determine things and for help is to go to the Pros :

The best place to determine things and for help is to go to the Pros : *https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/
jscher2000
  • Top 10 Contributor
8792 個解決方法 71903 個答案

JCosmoAsp said

I doubt I could afford your hourly rates!

Probably only justifiable as a business expense.

I ditched DDG for Bing, but no difference. Neither Safari nor Firefox will load it. Is that a clue? Could there be a site security issue with rockler.com?

If multiple browsers are affected, it does sound like something upstream. If it's not some software running on your Mac, how about your router / cable modem / DSL modem? If you haven't already, you could "power cycle" that box (either turn it off/on or unplug, wait 10 seconds, plug back in).

''JCosmoAsp [[#answer-1141401|said]]'' <blockquote>I doubt I could afford your hourly rates!</blockquote> Probably only justifiable as a business expense. <blockquote>I ditched DDG for Bing, but no difference. Neither Safari nor Firefox will load it. Is that a clue? Could there be a site security issue with rockler.com? </blockquote> If multiple browsers are affected, it does sound like something upstream. If it's not some software running on your Mac, how about your router / cable modem / DSL modem? If you haven't already, you could "power cycle" that box (either turn it off/on or unplug, wait 10 seconds, plug back in).

提出問題者

jscher2000 said

JCosmoAsp said
I doubt I could afford your hourly rates!

Probably only justifiable as a business expense.

I ditched DDG for Bing, but no difference. Neither Safari nor Firefox will load it. Is that a clue? Could there be a site security issue with rockler.com?

If multiple browsers are affected, it does sound like something upstream. If it's not some software running on your Mac, how about your router / cable modem / DSL modem? If you haven't already, you could "power cycle" that box (either turn it off/on or unplug, wait 10 seconds, plug back in).

Rebooted the Hughesnet modem (Gen5); no difference. I'm going to try the Malwarebytes Forum, too. Maybe somebody there has some advice.

''jscher2000 [[#answer-1141421|said]]'' <blockquote> ''JCosmoAsp [[#answer-1141401|said]]'' <blockquote>I doubt I could afford your hourly rates!</blockquote> Probably only justifiable as a business expense. <blockquote>I ditched DDG for Bing, but no difference. Neither Safari nor Firefox will load it. Is that a clue? Could there be a site security issue with rockler.com? </blockquote> If multiple browsers are affected, it does sound like something upstream. If it's not some software running on your Mac, how about your router / cable modem / DSL modem? If you haven't already, you could "power cycle" that box (either turn it off/on or unplug, wait 10 seconds, plug back in). </blockquote> Rebooted the Hughesnet modem (Gen5); no difference. I'm going to try the Malwarebytes Forum, too. Maybe somebody there has some advice.