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The things I try to download (downloadhelper) (new version Acrobat Reader) nothing downloads!

  • 5 回覆
  • 1 有這個問題
  • 106 次檢視
  • 最近回覆由 jscher2000

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I have tried to download from many sources Adobe DownloadHelper even Microsoft and nothing gets downloaded. I tried using Internet Explorer but get the same result. I can only download video. I am 70+ and totally tech disabled.

所有回覆 (5)

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Hi, Have you installed anything that is a download program ? You say you can only download video, what are you using to download that with ?

What Security Software are you running please ?

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PKshadow :

I use download helper and ant downloads . I have norton 360 security. R. Herbig

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Herbig said

I have tried to download from many sources Adobe DownloadHelper even Microsoft and nothing gets downloaded.

Hmm, when you mention DownloadHelper, I think you mean the add-on for downloading videos. That won't help with other kinds of content.

Adobe Reader / Acrobat Reader

If the problem is that you want to update Adobe Reader, have you tried the internal updater? Open Adobe Reader, go to the Help menu, then click Check for Updates. You should be able to go to the Help menu and click Adobe Adobe Reader to see the current version that you have now.

If you need a new installer for Adobe Reader (now called Acrobat Reader), you should be able to download from the following page -- not using any add-on, just using your browser:

https://get.adobe.com/reader/otherversions/

Can you download and save the file, then open the file from the Downloads list (click the arrow on the toolbar to show the list)?

If that doesn't work, do you get an error message?

If the small installer doesn't work, you can try the full installer for the latest version from here:

ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/1801120055/

Note that the language is coded into the file name, so the one with en_US is the U.S. English version. You may need to use zoom to read the names (hold down Ctrl and tap the + key a couple times).

Can you download the file? What happens when you try to run the file from the Downloads list?

Microsoft

If you need Windows updates, there is a part of Windows which manages that. Firefox may not be fully compatible with Microsoft's updates site.

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Although this helped to download the adobe, I have other things, such as manuals for the use of an electronic pressure cooker, that will not download and therefore the problem persists!

R Herbig

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Herbig said

Although this helped to download the adobe, I have other things, such as manuals for the use of an electronic pressure cooker, that will not download and therefore the problem persists!

What happens when you try to download the manuals?