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why is firefox always crashing/

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i would like to use firefox all the time , but it crashes every five minutes it doesnt matter what site i am on it is all of them.

i would like to use firefox all the time , but it crashes every five minutes it doesnt matter what site i am on it is all of them.
Zenos 2265 個解決方法 12258 個答案

You have said "Firefox" twice; this particular forum is for the Thunderbird email client.

If you meant the Firefox browser, we can ask a moderator to move your post to the Firefox forum.

You have said "Firefox" twice; this particular forum is for the Thunderbird email client. If you meant the Firefox browser, we can ask a moderator to move your post to the Firefox forum.
FredMcD
  • Top 10 Contributor
4265 個解決方法 59803 個答案

Hello and welcome to Firefox support.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Hello and welcome to Firefox support. In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support