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After Mozilla autoupdate I'm getting the following error on google and virtually every other website: An error occurred during a connection to www.google.com. S

  • 6 回覆
  • 1 有這個問題
  • 10 次檢視
  • 最近回覆由 anomalocaris

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I've tried turning proxy off, resetting agents, uninstalling and reinstalling. Checking date and time settings, reducing security level.

I've tried turning proxy off, resetting agents, uninstalling and reinstalling. Checking date and time settings, reducing security level.

被選擇的解決方法

thanks, so we have heard about this problem from avast/avg users whose security software is meddling with encrypted connections. firefox 61 introduced the better security protocol tls 1.3 & apparently avast can't cope with that yet.

please try to disable the scanning of https connections as described in https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_avast as a workaround.

從原來的回覆中察看解決方案 👍 1

所有回覆 (6)

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When you uninstalled FF did you delete the Mozilla folder as well? And where are you downloading FF from? Also what Firewall and or A/V program are you using?

由 WestEnd 於 修改

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hi, the exact error message got cut off unfortunately. could you paste it again including the error code? thanks...

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I'll paste it again when I'm on a PC again. It said SSL had received a response that exceeded maximum length. I have a screen shot of it I can paste tomorrow.

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I'm using Avast AV, and just the WIndows FW. I did not delete the FF folder. Thought I'd done a full uninstall but the reinstall recognized that the folder was there.

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選擇的解決方法

thanks, so we have heard about this problem from avast/avg users whose security software is meddling with encrypted connections. firefox 61 introduced the better security protocol tls 1.3 & apparently avast can't cope with that yet.

please try to disable the scanning of https connections as described in https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_avast as a workaround.

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I think that solved it. Thanks!