Firefox crashes
I get instantly get the Mozilla Crash Reporter every time I try to start Firefox. Uninstalled and reinstalled Firefox which didn't work.
Here's the crash report submitted:
"Crash ID: bp-26b0d040-8d84-4e58-9dca-77b251180615"
Any help on what's wrong appreciated.
Thanks.
所有回覆 (3)
Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE
Hi, please go through this and do as many as possible : https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help
You may want to search for Device Manager and check that your still running the Video Card Drivers you should be and that they have not been replaced by Microsoft's. Also will replace other drivers. https://www.howtogeek.com/302595/how-to-stop-windows-10-from-automatically-updating-hardware-drivers/
Video card Drivers are the main cause of crashes but it would do no harm to scan your self also : https://www.malwarebytes.com/
bp-26b0d040-8d84-4e58-9dca-77b251180615 Signature: pmls64.dll@0x7cb46
pmls64.dll = PremierOpinion = VoiceFive, Inc Note: Flagged by some anti-virus scans
Thank you. Malwarebytes sorted it.