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I cannot get to Citibank on FireFox. Chrome & Internet Explorer OK. This problen started about a week ago.

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Typing in all variations of Citibank tells me that the server does not exist. I have been using Firefox for years to get to Citibank.

Typing in all variations of Citibank tells me that the server does not exist. I have been using Firefox for years to get to Citibank.

被選擇的解決方法

Re: Can't get to Citibank

Thanks for all your Info. The update of Flash did not help, and so before I did anything more complicated, I did a refresh of Firefox which solved the problem.

Thanks again.

從原來的回覆中察看解決方案 0

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 28.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0

更多資訊

Shadow110 1072 個解決方法 14836 個答案

有幫助的回覆

Seperate Security Issue, please update your Flash 28.0 r0 https://get.adobe.com/flashplayer/ and update to current version 30.0.0.113

Am not at my notes unfortunately but there are some secueity software like Avast / AVG, eset and a few more that send their own certificates and muck things up. If you have been running AVG please go to their forum for a work around. Are you getting any error messages. ??

Can try Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29 ).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

Seperate Security Issue, please update your Flash 28.0 r0 https://get.adobe.com/flashplayer/ and update to current version 30.0.0.113 Am not at my notes unfortunately but there are some secueity software like Avast / AVG, eset and a few more that send their own certificates and muck things up. If you have been running AVG please go to their forum for a work around. Are you getting any error messages. ?? Can try Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your [[Profiles - Where Firefox stores your bookmarks, passwords and other user data|Firefox profile]] data (such as bookmarks and passwords), since that information is stored in a different location. To do a clean reinstall of Firefox, please follow these steps: '''Note:''' You might want to print these steps or view them in another browser. #Download the latest Desktop version of Firefox from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer. #After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]). #Delete the Firefox installation folder, which is located in one of these locations, by default: #*'''Windows:''' #**C:\Program Files\Mozilla Firefox #**C:\Program Files (x86)\Mozilla Firefox #*'''Mac:''' Delete Firefox from the Applications folder. #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory. #Now, go ahead and reinstall Firefox: ##Double-click the downloaded installation file and go through the steps of the installation wizard. ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button. More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]]. <b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. <!-- Starting in Firefox 31, the Firefox uninstaller no longer lets you remove user profile data.Ref: Bug 432017 and https://support.mozilla.org/kb/uninstall-firefox-from-your-computer/discuss/5279 [Fx31] Windows uninstaller will no longer offer the option to remove personal data --> Please report back to say if this helped you! Thank you.

選擇的解決方法

Re: Can't get to Citibank

Thanks for all your Info. The update of Flash did not help, and so before I did anything more complicated, I did a refresh of Firefox which solved the problem.

Thanks again.

Re: Can't get to Citibank Thanks for all your Info. The update of Flash did not help, and so before I did anything more complicated, I did a refresh of Firefox which solved the problem. Thanks again.