搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox downloaded, installed, will not load, what can I do?

  • 3 回覆
  • 1 有這個問題
  • 16 次檢視
  • 最近回覆由 cor-el

more options

When I click the icon the little circle just spins forever.

When I click the icon the little circle just spins forever.

所有回覆 (3)

more options

You mean the windows loading circle on the desktop?

Have you opened task manager to see if firefox.exe is actually running? Then end it and try again.

more options

What's your computer system and Firefox version?

Did you get the installer from; Download Firefox For All languages And Systems {web link}

more options

It is possible that your firewall or other security software blocks or restricts Firefox without informing you, possibly after detecting changes (update) to the Firefox application. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access for Firefox and the plugin-container process and the updater process. See:


Try to start Firefox in Safe Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox