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Cant find profile. Can I delete and reinstall?

  • 7 回覆
  • 2 有這個問題
  • 14 次檢視
  • 最近回覆由 Shadow110

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Tried to refresh Firefox. After, I tried to open and it said, "Your Firefox profile can not be loaded. It may be missing or is inaccessible." After several tires, I moved Firefox to the trash and tried to reinstall. I got the same window again. Help, please. Thank you. I'm using a MAC v.10.12.6, if that helps.

Tried to refresh Firefox. After, I tried to open and it said, "Your Firefox profile can not be loaded. It may be missing or is inaccessible." After several tires, I moved Firefox to the trash and tried to reinstall. I got the same window again. Help, please. Thank you. I'm using a MAC v.10.12.6, if that helps.

所有回覆 (7)

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Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

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THANK YOU, FredMcD! I"m up and running thanks to you.

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Hi,Glad to hear that your problem has been resolved. If you haven't already, *Please select the answer that solves the problem*. This will help other users with similar problems find the solution more easily.

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Glad to help. Safe Surfing.

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Pkshadow said

Hi,Glad to hear that your problem has been resolved. If you haven't already, *Please select the answer that solves the problem*. This will help other users with similar problems find the solution more easily.
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Great suggestion, Pkshadow. This is what helped me through it. Hope it helps others. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

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flcwoods said

THANK YOU, FredMcD! I"m up and running thanks to you.

Actually, some where on your side I think near the left top if a Response is a way to Select Solved/Solution. It is around some where. If do not this just floats for ever. Thanks and Happy Surfing.