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I UPGRADED MY FIREFOX AND NOW CANT GET MY SHIPT ACCT TO PULL UP

已張貼

GOT NOTICE ON SCREEN TO UPGRADE FIREFOX, WHICH I DID AND GOT FIREFOX 52.8. NOW MY SHIPT.COM ACCT WILL NOT PULL UP. IS THERE A PROBLEM WITH THIS... MY OTHER ACCTS THAT WERE ON MY TAB PUL UP AS USUAL. I AM 91 YRES. OLD AND NEED YUR HELP, PLEASE

GOT NOTICE ON SCREEN TO UPGRADE FIREFOX, WHICH I DID AND GOT FIREFOX 52.8. NOW MY SHIPT.COM ACCT WILL NOT PULL UP. IS THERE A PROBLEM WITH THIS... MY OTHER ACCTS THAT WERE ON MY TAB PUL UP AS USUAL. I AM 91 YRES. OLD AND NEED YUR HELP, PLEASE

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.151.2 for Mozilla browsers
  • Shockwave Flash 29.0 r0
  • 5.1.50906.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:52.0) Gecko/20100101 Firefox/52.0

更多資訊

FredMcD
  • Top 10 Contributor
4272 個解決方法 59919 個答案

Please turn off your Caps Lock. In text talk, this is shouting.


Please explain the problem in detail. What happens? Error messages?


Please provide public link(s) (no password) that we can check out. No Personal Information Please !


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Please turn off your Caps Lock. In text talk, this is shouting. ------------ Please explain the problem in detail. What happens? Error messages? ----------- Please provide public link(s) (no password) that we can check out. '''No Personal Information Please ! ''' --------------- Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * '''Cookies; ''' [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * '''Cache; ''' [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}