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Firefox will not open at all, how can I save information I want before reinstalling

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  • 1 有這個問題
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  • 最近回覆由 FredMcD

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Over the last few days, Firefox has refused to open. I have tried starting it a variety of ways (toolbar icon, desktop icon, start menu) but none have worked. I turned to Mozilla Support for help but I cannot seem to find anything that would help me. The "Refresh Firefox" button seems to be what I need but as I cannot open the browser I cannot use it. As of right now I plan on deleting and reinstalling Firefox but I would like to save information from it first (mostly just bookmarks I think). I am wondering how I would go about doing this without being able to open the application or if there is a different solution to my problem. I'm currently using Edge as it is the only other browser I have installed. Any help would be appreciated.

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Firefox comes in two or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia