X
點擊此處開啟此網站的行動版。

技術支援討論區

What do I do if my bookmarks in Firefox have "disappeared" on one of my computers, but they still exist and can be used on my two other computers?

已張貼

I found all bookmarks gone on both my work computers, but after updating firefox, they reappeared on one of the computers. After updating a couple of times, the other computer still shows no Bookmark toolbar and gives me a blank "library" page when I click on "show all bookmarks" or "Unsorted Bookmarks" from the menu bar. I can click on the star and still get the save bookmark popup, but I have no idea where that saved webpage gets saved to as it never shows up again. I also use Firefox on my home computer, but have had no problems with my bookmarks there.

I found all bookmarks gone on both my work computers, but after updating firefox, they reappeared on one of the computers. After updating a couple of times, the other computer still shows no Bookmark toolbar and gives me a blank "library" page when I click on "show all bookmarks" or "Unsorted Bookmarks" from the menu bar. I can click on the star and still get the save bookmark popup, but I have no idea where that saved webpage gets saved to as it never shows up again. I also use Firefox on my home computer, but have had no problems with my bookmarks there.
附加的畫面擷圖

額外的系統細節

已安裝的外掛程式

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 18.11.20036
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.92.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • Shockwave Flash 29.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.4.194
  • 5.1.50901.0
  • VLC media player Web Plugin 2.0.6

應用程式

  • Firefox 47.0.2
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; rv:47.0) Gecko/20100101 Firefox/47.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/47.0.2/WINNT/en-US/

擴充套件

  • Firefox Hello 1.3.2 (loop@mozilla.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0.2 (firefox@getpocket.com)
  • Websense Helper 1.0 (websensehelper@mozilla.org)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2:
  • adapterDeviceID: 0x0102
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 1497103c
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedMismatchedVersion']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.22164
  • driverDate: 8-9-2011
  • driverDate2:
  • driverVersion: 8.15.10.2476
  • driverVersion2:
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'ApzWheelInput': 1}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedMismatchedVersion']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRendererMessage: [u'blockedMismatchedVersion']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
Shadow110 1072 個解決方法 14836 個答案

Hi, not sure of your issue please always :

Stick some bookmarks back in and see if they disappear again. Mouse to top of the browser and Right Click then Check Bookmark Tool Bar to see if it returns. Please look here to see if you have 2 Profiles :

Hi, not sure of your issue please always : *https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Stick some bookmarks back in and see if they disappear again. Mouse to top of the browser and Right Click then Check Bookmark Tool Bar to see if it returns. Please look here to see if you have 2 Profiles : *https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data