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Avg is ripping me off. they save Firefox is 1 star and could harm me

已張貼

I am an old beginner. a year ago I signed up for 2 year protection from AVG for $250 Canadian. Recently I had a virus. Spoke with AVG and they said they fixed and they suggested I buy 1 year protection for $125 but I said I have you protection and still i was hacked or whatever you call it. I was annoyed. And today they want $ 44.99 for AVG PC tuneup.

They blame it on - poorly rated Browser.

I will ask a friend to fix it but wanted to let you know that Firefox was bad-mouthed. engelder

I am an old beginner. a year ago I signed up for 2 year protection from AVG for $250 Canadian. Recently I had a virus. Spoke with AVG and they said they fixed and they suggested I buy 1 year protection for $125 but I said I have you protection and still i was hacked or whatever you call it. I was annoyed. And today they want $ 44.99 for AVG PC tuneup. They blame it on - poorly rated Browser. I will ask a friend to fix it but wanted to let you know that Firefox was bad-mouthed. engelder

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 29.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:59.0) Gecko/20100101 Firefox/59.0

更多資訊

Shadow110 1072 個解決方法 14836 個答案

Hi, from CA, BC West Coast. That is very expensive for a A/V and a Firewall. You may want to check pricing here : https://store.fileforum.com/ Also do not recommend AVG PC tuneup as I had a a free subscription and tried it. It deleted things that I was not expecting and no way to recover from it. As well Malwarebytes does not recommend it as I had a issue with Malware and made a post in their forum.

It is good practice to run a anti-malware program along side your A/V and Firewall. As A/V programs do not catch everything and anti-malware scanners work differently as well as protect you in real time if purchase such like Malwarebytes. ..... Since you say you have a issue it may be a good time to test that https://www.malwarebytes.com/ a free 2wks full version then it reverts to the free version which does not do real time but scan on demand.

Thanks for letting us know about the rating they are giving out. Not that nice.

Please let us know if need further information or help. Regards

Hi, from CA, BC West Coast. That is very expensive for a A/V and a Firewall. You may want to check pricing here : https://store.fileforum.com/ Also do not recommend AVG PC tuneup as I had a a free subscription and tried it. It deleted things that I was not expecting and no way to recover from it. As well Malwarebytes does not recommend it as I had a issue with Malware and made a post in their forum. It is good practice to run a anti-malware program along side your A/V and Firewall. As A/V programs do not catch everything and anti-malware scanners work differently as well as protect you in real time if purchase such like Malwarebytes. ..... Since you say you have a issue it may be a good time to test that https://www.malwarebytes.com/ a free 2wks full version then it reverts to the free version which does not do real time but scan on demand. Thanks for letting us know about the rating they are giving out. Not that nice. Please let us know if need further information or help. Regards
FredMcD
  • Top 10 Contributor
4194 個解決方法 58530 個答案

engelder said

a year ago I signed up for 2 year protection from AVG for $250 Canadian. Recently I had a virus. Spoke with AVG and they said they fixed and they suggested I buy 1 year protection for $125 but I said I have you protection and still i was hacked or whatever you call it. I was annoyed. And today they want $ 44.99 for AVG PC tuneup.

I paid less than $100 for all of the above. I think you got overpriced.

''engelder [[#question-1214954|said]]'' <blockquote> a year ago I signed up for 2 year protection from AVG for $250 Canadian. Recently I had a virus. Spoke with AVG and they said they fixed and they suggested I buy 1 year protection for $125 but I said I have you protection and still i was hacked or whatever you call it. I was annoyed. And today they want $ 44.99 for AVG PC tuneup. </blockquote> I paid less than $100 for all of the above. I think you got overpriced.
Austrianpeter 0 個解決方法 4 個答案

I use free AVG and Firefox is working fine. It has just come up and reported that 'telemetry extension' is poorly rated ( one star)and should be deleted?

I have not done anything yet, and thought you should know. I also suggest you never use the AVG tune up - do your own cleaning and maintenance.

I use free AVG and Firefox is working fine. It has just come up and reported that 'telemetry extension' is poorly rated ( one star)and should be deleted? I have not done anything yet, and thought you should know. I also suggest you never use the AVG tune up - do your own cleaning and maintenance.
Shadow110 1072 個解決方法 14836 個答案

Please disregard the above post. If still using Avast do not trust anything it does today : https://forum.avast.com/index.php?topic=221993.msg1476917#msg1476917

Please disregard the above post. If still using Avast do not trust anything it does today : https://forum.avast.com/index.php?topic=221993.msg1476917#msg1476917
McCoy
  • Top 10 Contributor
494 個解決方法 4547 個答案

選擇的解決方法

To anybody who's interested, and who does not want to throw money in the bin : http://tech.firstpost.com/news-analysis/ex-mozilla-firefox-developer-says-anti-virus-software-does-more-harm-than-good-359798.html And also : https://www.howtogeek.com/239950/dont-use-your-antivirus-browser-extensions-they-can-actually-make-you-less-safe/
Austrianpeter 0 個解決方法 4 個答案

Many thanks McCoy - this was really helpful. I am on WIN 7 so will keep with the free AVG but I take note of the risks. Cheers

Many thanks McCoy - this was really helpful. I am on WIN 7 so will keep with the free AVG but I take note of the risks. Cheers
McCoy
  • Top 10 Contributor
494 個解決方法 4547 個答案

有幫助的回覆

Austrianpeter said

Many thanks McCoy - this was really helpful. I am on WIN 7 so will keep with the free AVG but I take note of the risks. Cheers

You're a very wise man, Austrianpeter  !

''Austrianpeter [[#answer-1156497|said]]'' <blockquote> Many thanks McCoy - this was really helpful. I am on WIN 7 so will keep with the free AVG but I take note of the risks. Cheers </blockquote> You're a very wise man, Austrianpeter !
Pj 42 個解決方法 869 個答案

McCoy said

  • To anybody who's interested, and who does not want to throw money in the bin :
...
''McCoy [[#answer-1156488|said]]'' <blockquote> * To anybody who's interested, and who does not want to throw money in the bin : * http://tech.firstpost.com/news-analysis/ex-mozilla-firefox-developer-says-anti-virus-software-does-more-harm-than-good-359798.html ... </blockquote>
Tyler Downer
  • Top 25 Contributor
  • Moderator
1525 個解決方法 10621 個答案

I'd strongly the suggest the following:

  • Since you're using Windows 7, use Microsoft Security essentials
  • Keep Windows fully up to date
  • Download Malwarebytes, and use the free scans once a month
  • Please update to Firefox 62, the version you are running is out of date and insecure.
  • Contact AVG, cancel your subscription, and ask for a refund. There's no need to pay for anti-virus these days (nor has there been for years)
I'd strongly the suggest the following: * Since you're using Windows 7, use Microsoft Security essentials * Keep Windows fully up to date * Download Malwarebytes, and use the free scans once a month * Please update to Firefox 62, the version you are running is out of date and insecure. * Contact AVG, cancel your subscription, and ask for a refund. There's no need to pay for anti-virus these days (nor has there been for years)
Austrianpeter 0 個解決方法 4 個答案

Yes, thanks for the info. I am using free AVG only, I am not paying for this. I have checked and I am using the latest Firefox.

I will download Malwarebytes - I have used it before but seem to have lost it on the last changeover PC.

Yes, thanks for the info. I am using free AVG only, I am not paying for this. I have checked and I am using the latest Firefox. I will download Malwarebytes - I have used it before but seem to have lost it on the last changeover PC.