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A 'redirecting' webpage is remembering login credentials that I cannot delete. tried clearing active logins, cache, cookies, etc.

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When trying to use the watch ESPN service, I select spectrum as my provider and it attempts to go to the login portal, but is somehow automatically authenticated with an old, no longer valid account. I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc. How could firefox (or the webpage) be remembering my information?

When trying to use the watch ESPN service, I select spectrum as my provider and it attempts to go to the login portal, but is somehow automatically authenticated with an old, no longer valid account. I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc. How could firefox (or the webpage) be remembering my information?

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 29.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0

更多資訊

提出問題者

the webpage in question is: https://tve.spectrum.net/openam/SSOPOST/metaAlias/charter/idp
FredMcD
  • Top 10 Contributor
4348 個解決方法 61147 個答案

eparnold said

I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc

Clear the information for ESPN and spectrum.

''eparnold [[#question-1214548|said]]'' <blockquote> I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc </blockquote> Clear the information for ESPN and spectrum.

提出問題者

FredMcD said

eparnold said
I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc

Clear the information for ESPN and spectrum.

Could you elaborate? How do I specifically target individual sites? Why would this be necessary if I've used the 'Everything' selection when clearing the same data from Clear Recent History?

''FredMcD [[#answer-1103045|said]]'' <blockquote> ''eparnold [[#question-1214548|said]]'' <blockquote> I have cleared all active logins, cache, cookies, checked for saved passwords in settings, etc </blockquote> Clear the information for ESPN and spectrum. </blockquote> Could you elaborate? How do I specifically target individual sites? Why would this be necessary if I've used the 'Everything' selection when clearing the same data from Clear Recent History?

由 eparnold 於 修改

FredMcD
  • Top 10 Contributor
4348 個解決方法 61147 個答案

Clear the information for ESPN and spectrum.

* '''Cookies; ''' [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} Clear the information for ESPN and spectrum. * '''Cache; ''' [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link}

提出問題者

As I said in the OP, I've done both of those things... several times in fact. It's not solving my issue

As I said in the OP, I've done both of those things... several times in fact. It's not solving my issue
FredMcD
  • Top 10 Contributor
4348 個解決方法 61147 個答案

I called for more help.

I called for more help.