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I can't login to my FEDEX account since the last firefox update. I can open up the website but after I input my login crodentials the website never comes back.

已張貼

I can use internet explore and Google chrome but I can't login to my FedEx account anymore since the latest updates. I need that to print my shipping labels for package returns for my job. This is an emergency I have a short window to return parts back for repair.

Thanks,

Nat Ford

I can use internet explore and Google chrome but I can't login to my FedEx account anymore since the latest updates. I need that to print my shipping labels for package returns for my job. This is an emergency I have a short window to return parts back for repair. Thanks, Nat Ford

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 29.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:60.0) Gecko/20100101 Firefox/60.0

更多資訊

FredMcD
  • Top 10 Contributor
4266 個解決方法 59816 個答案

Contact FedEx and let them know.

Is the problem just with Firefox or other browsers also? What happens when you try to log in? Error messages?

Contact FedEx and let them know. Is the problem just with Firefox or other browsers also? What happens when you try to log in? Error messages?

提出問題者

The page never loads after I put in my login information the screen stays blank. As far as I can tell it is only affecting my FEDEX account.

The page never loads after I put in my login information the screen stays blank. As far as I can tell it is only affecting my FEDEX account.
FredMcD
  • Top 10 Contributor
4266 個解決方法 59816 個答案

And have you tried other browsers?

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

And have you tried other browsers? Make sure you are not blocking content. [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? --------------- One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: [https://support.mozilla.org/en-US/kb/tracking-protection Tracking Protection] {web link}

提出問題者

Window explore and google chrome works okay and I don't have that security shield next to the green lock on the URL only an (i) next to the green lock

Window explore and google chrome works okay and I don't have that security shield next to the green lock on the URL only an (i) next to the green lock
cor-el
  • Top 10 Contributor
  • Moderator
17567 個解決方法 158879 個答案

Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. Firefox shows a shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

  • click the shield icon for more information and possibly disable the protection
  • check the Web Console for more detail about what content is blocked
Firefox 42+ has a Tracking Protection feature that is enabled by default in Private Browsing mode. Firefox shows a shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection. *click the shield icon for more information and possibly disable the protection *check the Web Console for more detail about what content is blocked *https://support.mozilla.org/en-US/kb/tracking-protection-firefox *https://support.mozilla.org/en-US/kb/control-center-site-privacy-and-security-firefox