搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox profile is incapable or missing

  • 8 回覆
  • 3 有這個問題
  • 133 次檢視
  • 最近回覆由 FredMcD

more options

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinstalled and still get the same error message. I had Sophos Home installed and removed that and it still did not fix the problem. Also when i try to launch the profile manager via terminal it still just gives me the profile error message. This is extremely annoying.

被選擇的解決方法

I found a way to fix whatever permissions got corrupted in order to have firefox create a new profile. Basically, I deleted the firefox files in my library folder then followed the directions on this link and got it to work.

https://appletoolbox.com/2016/07/fix-corrupt-user-accounts-macos/#For_macOS_Sierra_High_Sierra

從原來的回覆中察看解決方案 👍 0

所有回覆 (8)

more options

You may have a corrupt profiles.ini file. Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/
  • Linux: *~/.mozilla/firefox/
  • Windows: %AppData%\Mozilla\Firefox\
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\

Locate the profiles.ini file. Then rename or delete it. Use this new profile as is. Is the problem still there?

more options

I deleted all the files, but still getting the same error message.

more options
more options

Okay I've tried all these things. I deleted basically every firefox related folder I could find, including the files mentioned in these articles. I also deleted the application and did a full restart of my mac, then tried to reinstall. Still got the profile missing error message. I also tried to activate the profile manager through terminal, but got the same message.

more options

I called for more help.

more options

Thanks for the help, hopefully something is figured out

more options

選擇的解決方法

I found a way to fix whatever permissions got corrupted in order to have firefox create a new profile. Basically, I deleted the firefox files in my library folder then followed the directions on this link and got it to work.

https://appletoolbox.com/2016/07/fix-corrupt-user-accounts-macos/#For_macOS_Sierra_High_Sierra

more options

That was very good work. Well done.