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Cant play mp3 files on websites

已張貼

Hi,

I have a html5 chat where you can send mp3 sounds so everyone else in the room can hear them but not if you have firefox. Why is that? It works fine on chrome and every other browser.

Thank you.

Hi, I have a html5 chat where you can send mp3 sounds so everyone else in the room can hear them but not if you have firefox. Why is that? It works fine on chrome and every other browser. Thank you.

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 28.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0

更多資訊

cor-el
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17472 個解決方法 157915 個答案
Try to ask advice at the Stack Overflow forum site. *http://stackoverflow.com/questions/ *https://support.mozilla.org/en-US/kb/where-go-developer-support

提出問題者

I did that already and I got not even a single answer! That site is kinda dead lately.

I did that already and I got not even a single answer! That site is kinda dead lately.

提出問題者

I already asked on 10 different sites and NOBODY knows the answer?? What the heck?? Where is mozilla support team??

[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]

I already asked on 10 different sites and NOBODY knows the answer?? What the heck<!-- fuck -->?? Where is mozilla support team?? ''[Profanity removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

由 Chris Ilias 於 修改

Shadow110 1072 個解決方法 14836 個答案

supercain3 said

Hey!!! Anybody there???

Please note for future that there are others we are helping and that Firefox Volunteer Support is around when they are here. As we are all over the world that means different times or when we feel like helping. Be patient please.

''supercain3 [[#answer-1086257|said]]'' <blockquote> Hey!!! Anybody there??? </blockquote> Please note for future that there are others we are helping and that Firefox Volunteer Support is around when they are here. As we are all over the world that means different times or when we feel like helping. Be patient please.

提出問題者

Thank you for taking the time to post that but some hint on how to resolve the problem would be more appreciated.

Thank you for taking the time to post that but some hint on how to resolve the problem would be more appreciated.
Chris Ilias
  • Moderator
354 個解決方法 1943 個答案

Hi supercain3, I tried replicating the issue with the demo site at http://www.123flashchat.net/demo.html, and I used the Send Sound option, but it only offers built-in sounds, not the ability to attach a link to an MP3 file. I've attached a screenshot.

Am I not following the same steps as you? If not, how can I replicate the issue?

Hi supercain3, I tried replicating the issue with the demo site at http://www.123flashchat.net/demo.html, and I used the Send Sound option, but it only offers built-in sounds, not the ability to attach a link to an MP3 file. I've attached a screenshot. Am I not following the same steps as you? If not, how can I replicate the issue?

提出問題者

Hi,

thank you for your kind answer. Thats the way is supposed to be. The list only features built-in sounds. The problem is that I cant hear them on firefox, only on chrome. Can you hear them on your end?

Hi, thank you for your kind answer. Thats the way is supposed to be. The list only features built-in sounds. The problem is that I cant hear them on firefox, only on chrome. Can you hear them on your end?
Shadow110 1072 個解決方法 14836 個答案
https://support.mozilla.org/en-US/kb/update-firefox-latest-version 59.0.2 released this date. What it fixes is below. https://www.mozilla.org/en-US/firefox/59.0.2/releasenotes/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=whatsnew
Chris Ilias
  • Moderator
354 個解決方法 1943 個答案

I've just tested it on

  • Firefox 59.0.2 on Windows 10
  • Microsoft Edge on Windows 10
  • Firefox 59.0.1 on macOS 10.13.3
  • Safari on macOS 10.13.3
  • Chrome 65 on macOS 10.13.3

The only instance of it working was on Chrome. So far, this looks less like the website doesn't work on Firefox, and more like the website only works on Chrome. You said you're on Windows 7... Can you test it in Internet Explorer?

I've just tested it on * Firefox 59.0.2 on Windows 10 * Microsoft Edge on Windows 10 * Firefox 59.0.1 on macOS 10.13.3 * Safari on macOS 10.13.3 * Chrome 65 on macOS 10.13.3 The only instance of it working was on Chrome. So far, this looks less like the website doesn't work on Firefox, and more like the website ''only'' works on Chrome. You said you're on Windows 7... Can you test it in Internet Explorer?

提出問題者

It works on IE as well. But that firefox update looks interesting. Maybe they fixed the bug that is preventing the sounds from being heard??

It works on IE as well. But that firefox update looks interesting. Maybe they fixed the bug that is preventing the sounds from being heard??
Chris Ilias
  • Moderator
354 個解決方法 1943 個答案

This is definitely a website compatibility issue, not a driver issue. The question is is it due to a Firefox bug, or an error in the website code?

Looking at the chat site in Chrome, I'm seeing quite a few signs that their HTML5 app has a lot of bugs. For instance, the Advanced Messages menu has {LANG_RABBIT_EMOTION}, and the profile menu has the title {LANG_MENU}.

Have you tried contacting 123flashchat support to see if the HTML5 version is still in beta testing?

Other than that, for the time being, I don't think there's anything you can do to make it work in Firefox.

This is definitely a website compatibility issue, not a driver issue. The question is is it due to a Firefox bug, or an error in the website code? Looking at the chat site in Chrome, I'm seeing quite a few signs that their HTML5 app has a lot of bugs. For instance, the Advanced Messages menu has ''{LANG_RABBIT_EMOTION}'', and the profile menu has the title ''{LANG_MENU}''. Have you tried contacting 123flashchat support to see if the HTML5 version is still in beta testing? Other than that, for the time being, I don't think there's anything you can do to make it work in Firefox.

提出問題者

That is the demo site, I have a full version on my server where all those errors were fixed. The feature used to work on previous versions of Firefox (I believe something around 52) but they changed something for further versions and now it wont work anymore.

I am aware Firefox developers team may not fix this on their source but I would like to know at least what exact code they deprecated so I can fix it myself and make it work for all browsers. I have dev tools console but I dont see any error there.

That is the demo site, I have a full version on my server where all those errors were fixed. The feature used to work on previous versions of Firefox (I believe something around 52) but they changed something for further versions and now it wont work anymore. I am aware Firefox developers team may not fix this on their source but I would like to know at least what exact code they deprecated so I can fix it myself and make it work for all browsers. I have dev tools console but I dont see any error there.
Chris Ilias
  • Moderator
354 個解決方法 1943 個答案

I've just tested it with Firefox 40, 51, and 52 on Windows 10, but it didn't work for me with either.

One key thing that changed in Firefox 52 was the removal of support for NPAPI plugins. Do you recall having any plugins installed related to 123flashchat?

I've just tested it with Firefox 40, 51, and 52 on Windows 10, but it didn't work for me with either. One key thing that changed in Firefox 52 was the [[Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?|removal of support for NPAPI plugins]]. Do you recall having any plugins installed related to 123flashchat?

提出問題者

No, I had no plugins whatsoever. Maybe its system related? Im on Windows 7.

No, I had no plugins whatsoever. Maybe its system related? Im on Windows 7.

提出問題者

Sorry, the version was FF 54.0.1. A friend who had it tested it there and it worked but now he just upgraded to 59 and the sounds cant be heard anymore.

Sorry, the version was FF 54.0.1. A friend who had it tested it there and it worked but now he just upgraded to 59 and the sounds cant be heard anymore.
Chris Ilias
  • Moderator
354 個解決方法 1943 個答案

I've just tested it in 54.0.1, and still no sound. If you'd like to test it, here's a link to 54.0.1: https://download.mozilla.org/?product=firefox-54.0.1-ssl&os=win64&lang=en-US

My Windows 10 machine is 32-bit, so that might also be a factor. If you'd like to try the 32-bit version, here's the link: https://download.mozilla.org/?product=firefox-54.0.1-ssl&os=win&lang=en-US

NOTE: Before testing, create a separate Firefox profile to use for testing.

I've just tested it in 54.0.1, and still no sound. If you'd like to test it, here's a link to 54.0.1: https://download.mozilla.org/?product=firefox-54.0.1-ssl&os=win64&lang=en-US My Windows 10 machine is 32-bit, so that might also be a factor. If you'd like to try the 32-bit version, here's the link: https://download.mozilla.org/?product=firefox-54.0.1-ssl&os=win&lang=en-US '''NOTE''': Before testing, [[Use the Profile Manager to create and remove Firefox profiles|create a separate Firefox profile to use for testing]].

提出問題者

Thanks for the links. I will try them. I reported the problem to the author of the script and I am waiting for their reply. I think I have pinpointed the code but its way too complex for me.

Thanks for the links. I will try them. I reported the problem to the author of the script and I am waiting for their reply. I think I have pinpointed the code but its way too complex for me.

提出問題者

My friend just told me he has Windows 8.1. Maybe somebody can try to replicate it there.

My friend just told me he has Windows 8.1. Maybe somebody can try to replicate it there.
Chris Ilias
  • Moderator
354 個解決方法 1943 個答案

Any response from the author?

Any response from the author?
cor-el
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17472 個解決方法 157915 個答案
See also: *http://forums.mozillazine.org/viewtopic.php?f=37&t=3039318