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技術支援討論區

Clicking on any addon button in my toolbar that has a dropdown menu only displays a small empty popup window.

已張貼

Clicking on any addon button in my toolbar that has a dropdown menu only displays a small empty popup window. Included is a picture showing an example(In case the upload didn't work: https://i.imgur.com/katMZDR.png ). Clicking on ublock, instead of bringing up the ublock menu with like the giant I/O symbol to turn it on and off, just displays this tiny blank popup. It's the same way for every addon that would display a menu of sorts.

Clicking on any addon button in my toolbar that has a dropdown menu only displays a small empty popup window. Included is a picture showing an example(In case the upload didn't work: https://i.imgur.com/katMZDR.png ). Clicking on ublock, instead of bringing up the ublock menu with like the giant I/O symbol to turn it on and off, just displays this tiny blank popup. It's the same way for every addon that would display a menu of sorts.

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 28.0 r0

應用程式

  • Firefox 58.0.2
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/58.0.2/WINNT/en-US/

擴充套件

  • Duplicate Tabs Closer 3.1.2 (jid0-RvYT2rGWfM8q5yWxIxAHYAeo5Qg@jetpack)
  • Enhancer for YouTube™ 2.0.58.1 (enhancerforyoutube@maximerf.addons.mozilla.org)
  • Gesturefy 1.2.0 ({506e023c-7f2b-40a3-8066-bc5deb40aebe})
  • Honey 10.6.3 (jid1-93CWPmRbVPjRQA@jetpack)
  • Keepa - Amazon Price Tracker 3.21 (amptra@keepa.com)
  • LanguageTool - Grammar and Style Checker 1.0.34 (languagetool-webextension@languagetool.org)
  • MEGA 3.23.7 (firefox@mega.co.nz)
  • Multiple Tab Handler 2.0.7 (multipletab@piro.sakura.ne.jp)
  • Reddit Enhancement Suite 5.10.3 (jid1-xUfzOsOFlzSOXg@jetpack)
  • Speed Dial [FVD] New Tab Page, 3D Wall, Sync 64.3.5 (pavel.sherbakov@gmail.com)
  • Stylish - Custom themes for any website 3.0.1 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • Swift Selection Search 3.13.4 (jid1-KdTtiCj6wxVAFA@jetpack)
  • Tab Tally 1.2.0 (@tab-tally)
  • uBlock Origin 1.15.4 (uBlock0@raymondhill.net)
  • Video DownloadHelper 7.1.2 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • "Manage search engines" button 1.3.2 (jid1-XGhxOf1M8UPpsQ@jetpack) (Inactive)
  • Advanced Cookie Manager 5.12 (cookiemgr@jayapal.com) (Inactive)
  • Classic Theme Restorer 1.7.3.1 (ClassicThemeRestorer@ArisT2Noia4dev) (Inactive)
  • Dark YouTube Theme 4.1 (jid1-hDf2iQXGiUjzGQ@jetpack) (Inactive)
  • FireGestures 1.11.1 (firegestures@xuldev.org) (Inactive)
  • Translate This! 3.5.1 (jid0-k75TfRGfOXPHfEZmJ9cKu5eCgLc@jetpack) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

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  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.db3422764a9b)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000983b) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_robust_resource_initialization GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.db3422764a9b)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000983b) EGL_VERSION: 1.4 (ANGLE 2.1.0.db3422764a9b) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_ANGLE_display_robust_resource_initialization
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
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修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
FredMcD
  • Top 10 Contributor
4221 個解決方法 58917 個答案

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

It could be the work of one of your add-ons, or it could be '''Hardware Acceleration. ''' ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link} Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''<Control> ''(Mac=<Command>)'' <Shift> A) ''' In the Add-ons Manager, on the left, select '''Extensions. ''' Disable a few add-ons, then '''Restart Firefox. ''' Some added toolbar and anti-virus add-ons are known to cause Firefox issues. '''Disable All Of them. ''' If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group '''ONE AT A TIME''' (restarting FF) until the problem returns. Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

提出問題者

So, I turned off hardware acceleration, and tried disabling all extensions except for ublock. Still couldn't get the menu with ublock. Then I disabled ublock and enabled multple tabs handler. Still couldn't get the popup menu with that. I restarted between each change and trying to use the menu.

So, I turned off hardware acceleration, and tried disabling all extensions except for ublock. Still couldn't get the menu with ublock. Then I disabled ublock and enabled multple tabs handler. Still couldn't get the popup menu with that. I restarted between each change and trying to use the menu.
FredMcD
  • Top 10 Contributor
4221 個解決方法 58917 個答案

I called for more help.

Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

I called for more help. Start your '''Computer''' in safe mode with network support. Then start Firefox. Try '''Safe''' websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

提出問題者

Problem still persists in safe mode.

Problem still persists in safe mode.
FredMcD
  • Top 10 Contributor
4221 個解決方法 58917 個答案

Have you tried disabling Hardware Acceleration. How to disable Hardware Acceleration {web link}

Have you tried disabling '''Hardware Acceleration. ''' ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}

提出問題者

Yes, I did. I even tried disabling that along with the toggling of addons as stated earlier.

Yes, I did. I even tried disabling that along with the toggling of addons as stated earlier.
Mellobob 1 個解決方法 8 個答案

I'm a "me too" here. Disabled every extension except Ublock (adblock+ does the same and other addons as well).

Removed my Chrome/userChrome.css file (this created some curved tabs and enlarged menus). No change.

Disabled hardware accel. No change.

And, yes, I have restarted FF after each try.

I've run FF as a different user and it works just fine.

I'm starting to think that it must be a setting in about:config ?? No idea how i'd track that down?

I'm a "me too" here. Disabled every extension except Ublock (adblock+ does the same and other addons as well). Removed my Chrome/userChrome.css file (this created some curved tabs and enlarged menus). No change. Disabled hardware accel. No change. And, yes, I have restarted FF after each try. I've run FF as a different user and it works just fine. I'm starting to think that it must be a setting in about:config ?? No idea how i'd track that down?
jscher2000
  • Top 10 Contributor
8633 個解決方法 70605 個答案

Hi Mellobob, could you check for error message in the "Browser Console" that could be related to this problem.

You can open the separate Browser Console window using either:

  • "3-bar" menu button > Web Developer > Browser Console
  • (menu bar) Tools > Web Developer > Browser Console
  • (Windows) Ctrl+Shift+j

Click the trash can icon at the upper left to clear the window, then switch back over to your main window and try one of the buttons that has a broken drop-down (technically called a popup in extension-speak).

Then switch back over to the console window. Did Firefox log any errors related to the toolbar button action?

More info on the Browser Console: https://developer.mozilla.org/docs/Tools/Browser_Console

Hi Mellobob, could you check for error message in the "Browser Console" that could be related to this problem. You can open the separate Browser Console window using either: * "3-bar" menu button > Web Developer > Browser Console * (menu bar) Tools > Web Developer > Browser Console * (Windows) Ctrl+Shift+j Click the trash can icon at the upper left to clear the window, then switch back over to your main window and try one of the buttons that has a broken drop-down (technically called a popup in extension-speak). Then switch back over to the console window. Did Firefox log any errors related to the toolbar button action? More info on the Browser Console: https://developer.mozilla.org/docs/Tools/Browser_Console
Mellobob 1 個解決方法 8 個答案

jscher2000 said

Hi Mellobob, could you check for error message in the "Browser Console" that could be related to this problem. You can open the separate Browser Console window using either:
  • "3-bar" menu button > Web Developer > Browser Console
  • (menu bar) Tools > Web Developer > Browser Console
  • (Windows) Ctrl+Shift+j
Click the trash can icon at the upper left to clear the window, then switch back over to your main window and try one of the buttons that has a broken drop-down (technically called a popup in extension-speak). Then switch back over to the console window. Did Firefox log any errors related to the toolbar button action? More info on the Browser Console: https://developer.mozilla.org/docs/Tools/Browser_Console

Thanks for this suggestion. I just tried it ... no errors or warnings listed.

I have "solved" the issue by creating a new profile. Fortunately the "Refresh Firefox" option makes this mostly painfree. Still, it is a pain.

I'm keeping the old profile around for now to test any other suggestions.

''jscher2000 [[#answer-1103317|said]]'' <blockquote> Hi Mellobob, could you check for error message in the "Browser Console" that could be related to this problem. You can open the separate Browser Console window using either: * "3-bar" menu button > Web Developer > Browser Console * (menu bar) Tools > Web Developer > Browser Console * (Windows) Ctrl+Shift+j Click the trash can icon at the upper left to clear the window, then switch back over to your main window and try one of the buttons that has a broken drop-down (technically called a popup in extension-speak). Then switch back over to the console window. Did Firefox log any errors related to the toolbar button action? More info on the Browser Console: https://developer.mozilla.org/docs/Tools/Browser_Console </blockquote> Thanks for this suggestion. I just tried it ... no errors or warnings listed. I have "solved" the issue by creating a new profile. Fortunately the "Refresh Firefox" option makes this mostly painfree. Still, it is a pain. I'm keeping the old profile around for now to test any other suggestions.

提出問題者

Hey Mellobob, I've still yet to resolve my issue. By new profile, do you mean like a new firefox profile? A new user on your Windows PC?

Also, I didn't get any errors listed with the pop-up menus, jsher.

Hey Mellobob, I've still yet to resolve my issue. By new profile, do you mean like a new firefox profile? A new user on your Windows PC? Also, I didn't get any errors listed with the pop-up menus, jsher.
FredMcD
  • Top 10 Contributor
4221 個解決方法 58917 個答案

Not a new user on the computer. A new Firefox profile for the same user.

Not a new user on the computer. A new Firefox profile for the same user.
Mellobob 1 個解決方法 8 個答案

I followed the instructions here:

link text

It would be nice, BTW, to have this process a bit easier to find :)

I followed the instructions here: [https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings link text] It would be nice, BTW, to have this process a bit easier to find :)

由 Mellobob 於 修改