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  • 3 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 cor-el

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Why is it that now I cannot login?

I have a new address that I wish to inform the national office about, so I can continue to receive my subscription to the magazine.

My membership number is 1115466.

Why is it that now I cannot login? I have a new address that I wish to inform the national office about, so I can continue to receive my subscription to the magazine. My membership number is 1115466.

所有回覆 (3)

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Are you sure it's not the Firewall or A/V that is blocking the login?

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Please provide some particulars so we can help you. Login where? National office for what? Subscription for which magazine?

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window