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I'm not sure what's happened, but all my saved user names and passwords have disappeared...little help on how to fix this?

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I'm not sure what's happened, but all my saved user names and passwords have disappeared...little help on how to fix this? Using a PC running Windows 10

I'm not sure what's happened, but all my saved user names and passwords have disappeared...little help on how to fix this? Using a PC running Windows 10

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 28.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

更多資訊

FredMcD
  • Top 10 Contributor
4254 個解決方法 59583 個答案

Are you using any password add-ons?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

Are you using any password add-ons? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? ------------------ In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.