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FF 57 update my Master Password stop working

已張貼

I know my password. It is written down and I used it all the time. It must have been after this update my master password stopped working. There are others on online forums that explain the same problem.

I know my password. It is written down and I used it all the time. It must have been after this update my master password stopped working. There are others on online forums that explain the same problem.

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 28.0 r0

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:57.0) Gecko/20100101 Firefox/57.0

更多資訊

FredMcD
  • Top 10 Contributor
4396 個解決方法 61664 個答案

What do you mean by not working? Is it not excepting the correct password? Is it not asking for the password?

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

What do you mean by not working? Is it not excepting the correct password? Is it not asking for the password? Let’s do a full clean re-install; [http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems] {web link} Save the file. Then '''Close Firefox. ''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows: ''' C:\Program Files C:\Program Files (x86) '''Mac: ''' Open the ''' "Applications" ''' folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux: ''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ '''Do Not''' remove the profiles folder. Look for, and remove any '''Mozilla''' or '''Firefox''' program folders. Do not remove the '''Mozilla Thunderbird''' folder if there is one. After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your '''Computer''' in safe mode and try again. http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

提出問題者

Correct, it does not accept the correct password.

I have just attempted to re-install the software on MAC OSX and the problem persists.

Correct, it does not accept the correct password. I have just attempted to re-install the software on MAC OSX and the problem persists.
FredMcD
  • Top 10 Contributor
4396 個解決方法 61664 個答案

Are you using any password add-ons?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Are you using any password add-ons? [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?