搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

I keep getting messages on my browser that say "Debug" but do not understand how to deal with them - my screen will usually freeze soon after - help please!

  • 2 回覆
  • 2 有這個問題
  • 11 次檢視
  • 最近回覆由 cor-el

more options

I keep getting messages in my browser that says "Debug" but do not understand how to deal with them - my screen will usually freeze soon after - help please!

Unfortunately, when the screen freezes, I cannot take a picture!

I keep getting messages in my browser that says "Debug" but do not understand how to deal with them - my screen will usually freeze soon after - help please! Unfortunately, when the screen freezes, I cannot take a picture!

所有回覆 (2)

more options

If you have a cel phone, try its camera.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

That is usually about a script that slows down Firefox.


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window