搜尋 Mozilla 技術支援網站

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 回覆
  • 1 有這個問題
  • 42 次檢視
  • 最近回覆由 FredMcD

more options

bp-5fe4c245-43c4-47d8-affa-1d2741171229

被選擇的解決方法

Are you using Firefox ESR?


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

Product Firefox Release Channel release Version 55.0.3 Build ID 20170824053622 OS Windows 7 OS Version 6.1.7600

bp-5fe4c245-43c4-47d8-affa-1d2741171229 Signature: JS::Zone::~Zone

This is for Sumo's Related Bugs 1402473 RESOLVED FIXED Intermittent PROCESS-CRASH | tps | application crashed [@ JS::Zone::~Zone]

1402225 RESOLVED WORKSFORME Intermittent PROCESS-CRASH | tps | application crashed [@ JS::Zone::~Zone]

more options

選擇的解決方法

Are you using Firefox ESR?


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?