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Firefox crashes

  • 1 回覆
  • 2 有這個問題
  • 8 次檢視
  • 最近回覆由 Shadow110

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My firefox keeps on crashing even on safe mode. Here's the Crash ID : bp-37c997b2-5716-4b0d-acd2-7ee8c1171203

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Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

You do not have send info to Mozilla ticked there fore my help is limited with no information.

Up date your Video Card Drivers.

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.