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The Instruction at 0x... referenced memory at 0x00000000. The memory could not be read.

  • 23 回覆
  • 28 有這個問題
  • 758 次檢視
  • 最近回覆由 wouterbollen

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Running Windows 7 (64-bit). Two days ago, any time I started a new tab, I would get an error box similar to the one attached and the subjects line. About 3 to 4 times per tab open. No matter if I hit okay, or cancel, no difference. Everything worked as needed. Last night, firefox Quantum was forced installed, and now nothing works any longer. No internet connection, nothing. It's pretty much a dead piece of software.

I have uninstalled it using various methods. One was to rename the folders in Program files to old and re-install. No go. Used the Control Panel - Programs and Features. No go. Followed about all instructions I could find, but the error does not go away. Reboots, safe mode, you name it. I even installed the previous copy, an no matter how often I change settings to not automatically install updates, that Quantum update will eventually force it's way in and be installed, no matter what. I think that pending update is what broke this, and now it completely non-recoverable.

It's pretty much bricked at this point, and I have had to switch to Chrome for everything, while I used both depending on what I was doing in the past. The poor working and memory hogging of the past version forced me to use Chrome more and more, and I may have to give up on what once a good and decent product, as it apparently was not tested with Windows 7 as I see a series of similar issues, and no solutions. Everybody is provided with similar instructions, but I have yet to see a working solution.

Running Windows 7 (64-bit). Two days ago, any time I started a new tab, I would get an error box similar to the one attached and the subjects line. About 3 to 4 times per tab open. No matter if I hit okay, or cancel, no difference. Everything worked as needed. Last night, firefox Quantum was forced installed, and now nothing works any longer. No internet connection, nothing. It's pretty much a dead piece of software. I have uninstalled it using various methods. One was to rename the folders in Program files to old and re-install. No go. Used the Control Panel - Programs and Features. No go. Followed about all instructions I could find, but the error does not go away. Reboots, safe mode, you name it. I even installed the previous copy, an no matter how often I change settings to not automatically install updates, that Quantum update will eventually force it's way in and be installed, no matter what. I think that pending update is what broke this, and now it completely non-recoverable. It's pretty much bricked at this point, and I have had to switch to Chrome for everything, while I used both depending on what I was doing in the past. The poor working and memory hogging of the past version forced me to use Chrome more and more, and I may have to give up on what once a good and decent product, as it apparently was not tested with Windows 7 as I see a series of similar issues, and no solutions. Everybody is provided with similar instructions, but I have yet to see a working solution.

被選擇的解決方法

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

從原來的回覆中察看解決方案 👍 3

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FredMcD said

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}

Okay, so the 32-bit version does work indeed, so appreciate that.

What does this mean going forward? Will future automatic updates push in a 64-it version again at some point, or will it just keep updating the installed 32-bit version? The previous version obviously worked, so only with the new firefox flavor was this problem introduced.

The previous version I had was installed in my x86 Program Files folder, so I'm thinking it was 32-bit before and this new update forced in the x64/64-bit version, as it was in Program Files. So it's not like we have full control over this when they push out updates.

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They are looking into it.

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FredMcD said

They are looking into it.

I appreciate the feedback and everybody else chiming in here. Never happened before, so will test the new version now to see if it resolved the lingering memory issue the previous version had. Any time I would reach a specific amount of memory used (around 2GB), it would slow down and be hard to use, to where I would have to kill it from task manager. So it would just keep hogging memory until it became unusable. Curious if this new version will fix that.

I have marked the question as resolved!

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