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Adobe Flash Player not recognized

已張貼

Using Windows 10, FF 55.0.3, Shockwave plugin 27.0.0.130, Adobe Flashplayer 27 NPAPI.

I am using Adobe Bridge and select to preview a gallery in the browser. Bridge will let FF start and then I get the message (in FF), that there is no flash player installed. I installed many many times, as decribed here in several messages, so often the flash player. I also did the steps described by the college student "ComputerWhiz" (=Wesley Branton) here: https://support.mozilla.org/nl/questions/1037689 (renaming pluginreg.dat). I disabled my virus scanner (E-Set). Also I deactivate in FF all the Extensions (to be sure no one causes a conflict), restarted FF but still FF does not recognize the flash player.

Please help me and do not give answers like to find out which flashplayer version I have or where to download flashplayer. Just an answer straight to the point why FF does not recognize the installed Adobe Flashplayer and how to solve it. Thx in advance

Using Windows 10, FF 55.0.3, Shockwave plugin 27.0.0.130, Adobe Flashplayer 27 NPAPI. I am using Adobe Bridge and select to preview a gallery in the browser. Bridge will let FF start and then I get the message (in FF), that there is no flash player installed. I installed many many times, as decribed here in several messages, so often the flash player. I also did the steps described by the college student "ComputerWhiz" (=Wesley Branton) here: https://support.mozilla.org/nl/questions/1037689 (renaming pluginreg.dat). I disabled my virus scanner (E-Set). Also I deactivate in FF all the Extensions (to be sure no one causes a conflict), restarted FF but still FF does not recognize the flash player. Please help me and do not give answers like to find out which flashplayer version I have or where to download flashplayer. Just an answer straight to the point why FF does not recognize the installed Adobe Flashplayer and how to solve it. Thx in advance

由 ni_hao 於 修改

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 27.0 r0

應用程式

  • Firefox 55.0.3
  • 使用者代理:Mozilla/5.0 (Windows NT 10.0; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/55.0.3/WINNT/nl/

擴充套件

  • Classic Theme Restorer 1.7.0 (ClassicThemeRestorer@ArisT2Noia4dev)
  • Download Status Bar 15.0.0.1 ({6c28e999-e900-4635-a39d-b1ec90ba0c0f})
  • Facebook Translate 1.2.10.1-signed (facebook-translate@oliver.schloebe.de)
  • FavIconReloader 0.8.1-signed (FavIconReloader@mozilla.org)
  • Flash and Video Download 2.09 ({bee6eb20-01e0-ebd1-da83-080329fb9a3a})
  • Flash Video Downloader - YouTube HD Download [4K] 15.0.19 (artur.dubovoy@gmail.com)
  • iCloud-bladwijzers 1.4.24 (firefoxdav@icloud.com)
  • Mercury Connect 1.2.3.1-signed.1-signed (jid1-pFvSABavHgXrRQ@jetpack)
  • Open With Photoshop 54.0 ({f3f219f9-cbce-467e-b8fe-6e076d29665c})
  • Session Manager 0.8.1.13 ({1280606b-2510-4fe0-97ef-9b5a22eafe30})
  • SkipScreen 0.7.2.1-signed.1-signed (SkipScreen@SkipScreen)
  • SQLite Manager 0.8.3.1-signed.1-signed (SQLiteManager@mrinalkant.blogspot.com)
  • Adblock Plus 2.9.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (Inactive)
  • Adobe Acrobat DC - Create PDF 15.01.03 (web2pdfextension.15@web2pdf.adobedotcom) (Inactive)
  • Firebug 2.0.19 (firebug@software.joehewitt.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

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  • adapterDescription2: NVIDIA GeForce 610M
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  • directWriteVersion: 10.0.14393.1358
  • driverDate: 12-21-2015
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  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
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  • webgl2DriverExtensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000007d18) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
Happy112 561 個解決方法 5694 個答案

ni_hao said

Please help me and do not give answers like to find out which flashplayer version I have or where to download flashplayer. Just an answer straight to the point why FF does not recognize the installed Adobe Flashplayer and how to solve it. Thx in advance

Hi   !

I can only think of one possible reason : When you downloaded Adobe Flash Player, were you using Firefox, or Edge / IE (or another browser) ? For, if you were using another browser, you wouldn't be getting the version that Firefox needs, and that might explain why Firefox doesn't recognize Flash as being installed. It's a mere stab in the dark ........

''ni_hao [[#question-1176349|said]]'' <blockquote> Please help me and do not give answers like to find out which flashplayer version I have or where to download flashplayer. Just an answer straight to the point why FF does not recognize the installed Adobe Flashplayer and how to solve it. Thx in advance </blockquote> Hi &nbsp; ! I can only think of one possible reason : When you downloaded Adobe Flash Player, were you using Firefox, or Edge / IE (or another browser) ? For, if you were using another browser, you wouldn't be getting the version that Firefox needs, and that might explain why Firefox doesn't recognize Flash as being installed. It's a mere stab in the dark ........
FredMcD
  • Top 10 Contributor
4269 個解決方法 59846 個答案

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Make sure the ones you want to use are set to Ask or Allow. ++++++++++++++++++++++++++++++++++++++++ Go to the web page. Once the page is loading, mouse to the address bar and Left-click the icon. Select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.

Type '''about:addons'''<enter> in the address bar to open the '''Add-ons Manager. ''' Hot key; '''<Control> ''(Mac=<Command>)'' <Shift> A)''' On the left side of the page, select '''Plugins. ''' Make sure the ones you want to use are set to '''Ask''' or '''Allow. ''' ++++++++++++++++++++++++++++++++++++++++ Go to the web page. Once the page is loading, mouse to the address bar and '''Left-click''' the icon. Select '''Permissions. ''' In the menu, Make sure the ones you want to use are set to '''Ask''' or '''Allow. '''

提出問題者

Thanks FredMcD. All plugins were and thus are set to: always activate. Left-Click icon shows me: the local location where the file has been stored and Permissions (no permissions set for this pages). However I can not select anything.

Thanks FredMcD. All plugins were and thus are set to: always activate. Left-Click icon shows me: the local location where the file has been stored and Permissions (no permissions set for this pages). However I can not select anything.

由 ni_hao 於 修改

FredMcD
  • Top 10 Contributor
4269 個解決方法 59846 個答案

I called for more help.

I called for more help.

提出問題者

Happy112 said

I can only think of one possible reason : When you downloaded Adobe Flash Player, were you using Firefox, or Edge / IE (or another browser) ? For, if you were using another browser, you wouldn't be getting the version that Firefox needs, and that might explain why Firefox doesn't recognize Flash as being installed. It's a mere stab in the dark ........

Thanks Happy112 (A.L.) for "stepping in the dark" for me. I am using FF. I 1st downloaded Adobe FlashPlayer (FP) when FF was open. After the FF error, I closed FF and downloaded FP again by first selecting OS and browser and finally downloaded FP which was "offered" to me. Both times the same FP was installed here (so I think I've the right FP release).

''Happy112 [[#answer-1008682|said]]'' <blockquote> I can only think of one possible reason : When you downloaded Adobe Flash Player, were you using Firefox, or Edge / IE (or another browser) ? For, if you were using another browser, you wouldn't be getting the version that Firefox needs, and that might explain why Firefox doesn't recognize Flash as being installed. It's a mere stab in the dark ........ </blockquote> Thanks Happy112 (A.L.) for "stepping in the dark" for me. I am using FF. I 1st downloaded Adobe FlashPlayer (FP) when FF was open. After the FF error, I closed FF and downloaded FP again by first selecting OS and browser and finally downloaded FP which was "offered" to me. Both times the same FP was installed here (so I think I've the right FP release).

由 ni_hao 於 修改

提出問題者

FredMcD said

I called for more help.

1 week (+) later: what does that mean?

''FredMcD [[#answer-1009665|said]]'' <blockquote> I called for more help. </blockquote> 1 week (+) later: what does that mean?
FredMcD
  • Top 10 Contributor
4269 個解決方法 59846 個答案

I'll call again

I'll call again
Enigma 26 個解決方法 184 個答案

Quoting you :

"After the FF error, I closed FF and downloaded FP again "

So, you didn't download Flash using Firefox  ?

See the Chosen Solution in this thread : https://support.mozilla.org/en-US/questions/1161136

Quoting you : ''"After the FF error, I closed FF and downloaded FP again "'' So, you didn't download Flash using Firefox ? See the Chosen Solution in this thread : https://support.mozilla.org/en-US/questions/1161136
cor-el
  • Top 10 Contributor
  • Moderator
17571 個解決方法 158915 個答案

The System Details list shows that the Shockwave Flash plugin is installed.

This issue can be caused by an extension that isn't working properly. I see some Flash related extensions:

  • Flash and Video Download
  • Flash Video Downloader

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
The System Details list shows that the Shockwave Flash plugin is installed. This issue can be caused by an extension that isn't working properly. I see some Flash related extensions: * Flash and Video Download * Flash Video Downloader Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
gh777 0 個解決方法 17 個答案

Just after I turned my laptop on a few hours ago, Firefox began updating to its new version 57Quantum . Since this occurred, I have not been able to get adobe/shockwave flash to work on any website that I go to. I have downloaded and re-downloaded, and reinstalled and reinstalled, Adobe Flash 27.0.0.187. But in my Firefox add-ons window, I am told that the version is 27.0.0.159,and that it is out-of-date and dangerous, and that I should update it. So I click on the update button, and it takes me to Adobe's download page for 27.0.0.187. But even though Adobe Flash 27.0.0.187 is installed on my laptop, the Firefox add-on page DOES NOT UPDATE from 27.0.0.159.

Surely this is something that Firefox needs to fix.

Just after I turned my laptop on a few hours ago, Firefox began updating to its new version 57Quantum . Since this occurred, I have not been able to get adobe/shockwave flash to work on any website that I go to. I have downloaded and re-downloaded, and reinstalled and reinstalled, Adobe Flash 27.0.0.187. But in my Firefox add-ons window, I am told that the version is 27.0.0.159,and that it is out-of-date and dangerous, and that I should update it. So I click on the update button, and it takes me to Adobe's download page for 27.0.0.187. But even though Adobe Flash 27.0.0.187 is installed on my laptop, the Firefox add-on page DOES NOT UPDATE from 27.0.0.159. Surely this is something that Firefox needs to fix.
Happy112 561 個解決方法 5694 個答案

gh777 said

Just after I turned my laptop on a few hours ago, Firefox began updating to its new version 57Quantum . Since this occurred, I have not been able to get adobe/shockwave flash to work on any website that I go to. I have downloaded and re-downloaded, and reinstalled and reinstalled, Adobe Flash 27.0.0.187. But in my Firefox add-ons window, I am told that the version is 27.0.0.159,and that it is out-of-date and dangerous, and that I should update it. So I click on the update button, and it takes me to Adobe's download page for 27.0.0.187. But even though Adobe Flash 27.0.0.187 is installed on my laptop, the Firefox add-on page DOES NOT UPDATE from 27.0.0.159. Surely this is something that Firefox needs to fix.

It might be best if you started your own thread. You can do so by clicking the 'Ask a question' button at the top of this page, and then post your question (you could copy and paste what you posted here).

''gh777 [[#answer-1033559|said]]'' <blockquote> Just after I turned my laptop on a few hours ago, Firefox began updating to its new version 57Quantum . Since this occurred, I have not been able to get adobe/shockwave flash to work on any website that I go to. I have downloaded and re-downloaded, and reinstalled and reinstalled, Adobe Flash 27.0.0.187. But in my Firefox add-ons window, I am told that the version is 27.0.0.159,and that it is out-of-date and dangerous, and that I should update it. So I click on the update button, and it takes me to Adobe's download page for 27.0.0.187. But even though Adobe Flash 27.0.0.187 is installed on my laptop, the Firefox add-on page DOES NOT UPDATE from 27.0.0.159. Surely this is something that Firefox needs to fix. </blockquote> It might be best if you started your own thread. You can do so by clicking the 'Ask a question' button at the top of this page, and then post your question (you could copy and paste what you posted here).
FredMcD
  • Top 10 Contributor
4269 個解決方法 59846 個答案

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Make sure the ones you want to use are set to Ask or Allow. ++++++++++++++++++++++++++++++++++++++++ Go to the web page. Once the page is loading, mouse to the address bar and Left-click the icon. Select Permissions. In the menu, Make sure the ones you want to use are set to Ask or Allow.

Type '''about:addons'''<enter> in the address bar to open the '''Add-ons Manager. ''' Hot key; '''<Control> ''(Mac=<Command>)'' <Shift> A)''' On the left side of the page, select '''Plugins. ''' Make sure the ones you want to use are set to '''Ask''' or '''Allow. ''' ++++++++++++++++++++++++++++++++++++++++ Go to the web page. Once the page is loading, mouse to the address bar and '''Left-click''' the icon. Select '''Permissions. ''' In the menu, Make sure the ones you want to use are set to '''Ask''' or '''Allow. '''