搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Can't verify account by clicking link for email

  • 5 回覆
  • 3 有這個問題
  • 6 次檢視
  • 最近回覆由 guigs

more options

I get the link; but it won't "link" when the button is clicked.

I get the link; but it won't "link" when the button is clicked.

所有回覆 (5)

more options

What Mozilla account are you having problems with?

more options

Hi Pat,

Thank you for your question, my name is Rachel and I work at Mozilla. I would like to ask a couple of questions before taking this to a private message. Can you tell me if there are any issue clicking on links in other webpages? Second, if there is not, if you are comfortable sharing the details of the account please forward the email in which the link is not working to verify the account. From there I would like to consult a Sync developer.

Thank you, me email is guigs (at) mozilla (dot) com

more options

I can't do that either. The screen I get is attached. Exactly same problem. What's the solution guigs, as there is none posted.

more options

I don't have a solution at the moment, however this screenshot seems to indicate that javascript is disabled for the page. If you enable it or disable your add-ons temporarily by using Safe Mode you may find that to resolve.Diagnose Firefox issues using Troubleshoot Mode

In the meantime, please open a new questions from the 'Ask A Question' link at the top of the page.