搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

I'm told I don't have permission to update, go to system administrator which I don't have; it's a laptop.

  • 2 回覆
  • 2 有這個問題
  • 20 次檢視
  • 最近回覆由 FredMcD

more options

I can't update Firefox! Every time I use it I'm told there is a stability update that needs to be installed but when I try, I get the message that I do not have permission to install it! I'm then told to go to my system administrator but I don't have such a thing. There's only me.

It's a laptop, quite elderly, and I'm being driven to drink by the constant messages telling me to update! Please help!

Thanks.

所有回覆 (2)

more options

Every laptop has an admin account. Provided that this is not a malicious pop requesting access to your Laptop, you should have one. When you launch the laptop, you should have 2 prompts for users. One should be yours another is an administrator account or someone else's account with those rights. If that is not the case, it means you have the permissions. You just need to accept the Windows prompt that should pop up. If that doesn't happen, you can try right-clicking Firefox and "Run as administrator" then proceed to update.

more options

Shut down Firefox. Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Right click on Firefox.exe and select Properties. Now select Compatibility. Turn Off Run This Program In Compatibility Mode, and Run This Program As An Administrator.

Do the same for any Firefox shortcuts you have. Now restart Firefox.