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技術支援討論區

Can't login into account. No link for password reset is sent to my email.

已張貼

No details. Just as it written in the header.

No details. Just as it written in the header.

被選擇的解決方法

It's kind of rediculous, but it happened somehow. Honestly - don't know why. Just happened. Miracle. Thank you once again for support.

從原來的回覆中察看解決方案 0

額外的系統細節

應用程式

  • User Agent: Mozilla/5.0 (iPad; CPU OS 10_3_3 like Mac OS X) AppleWebKit/603.3.8 (KHTML, like Gecko) FxiOS/8.0.1b4659 Mobile/14G60 Safari/603.3.8

更多資訊

FredMcD
  • Top 10 Contributor
4334 個解決方法 60956 個答案

I called for help for you. What account are you having problems with? Mozilla has several.

I called for help for you. What account are you having problems with? Mozilla has several.

提出問題者

Thanks a lot for the letter. Actually I don't quite understand what are you talking about. When you open the Mozilla browser you are invited to create an account. This is the type of account I have. It could be described as a usual pair of login, which is just an email address and a password which I prescribe do this login. That's it. I have a PC and iPhone, which are connected to that account ( I use it to sync my Mozilla bookmarks). But I can't to link one more device - my iPad. And all attempts to login to existing account in Mozilla finishes with invalid login or password message. And proposition to reset the password. When I tap "send a link to reset a password ", no link is sent to my email. That's all I can say. Sorry.

Thanks a lot for the letter. Actually I don't quite understand what are you talking about. When you open the Mozilla browser you are invited to create an account. This is the type of account I have. It could be described as a usual pair of login, which is just an email address and a password which I prescribe do this login. That's it. I have a PC and iPhone, which are connected to that account ( I use it to sync my Mozilla bookmarks). But I can't to link one more device - my iPad. And all attempts to login to existing account in Mozilla finishes with invalid login or password message. And proposition to reset the password. When I tap "send a link to reset a password ", no link is sent to my email. That's all I can say. Sorry.
FredMcD
  • Top 10 Contributor
4334 個解決方法 60956 個答案

Ahh, you are talking about your sync account. Sync allows you to share data between devices.

Ahh, you are talking about your sync account. Sync allows you to share data between devices.

有幫助的回覆

OK. So, what should I do connect this devic? At the moment I've just add another iPad mini. And it synced easily. I don't understand what goes wrong with my big iPad...

OK. So, what should I do connect this devic? At the moment I've just add another iPad mini. And it synced easily. I don't understand what goes wrong with my big iPad...

選擇的解決方法

It's kind of rediculous, but it happened somehow. Honestly - don't know why. Just happened. Miracle. Thank you once again for support.

It's kind of rediculous, but it happened somehow. Honestly - don't know why. Just happened. Miracle. Thank you once again for support.
FredMcD
  • Top 10 Contributor
4334 個解決方法 60956 個答案

All I did was send out for help. Could have been a system problem that was fixed.

All I did was send out for help. Could have been a system problem that was fixed.