搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Can't login into account. No link for password reset is sent to my email.

  • 6 回覆
  • 9 有這個問題
  • 292 次檢視
  • 最近回覆由 FredMcD

more options

No details. Just as it written in the header.

被選擇的解決方法

It's kind of rediculous, but it happened somehow. Honestly - don't know why. Just happened. Miracle. Thank you once again for support.

從原來的回覆中察看解決方案 👍 0

所有回覆 (6)

more options

I called for help for you. What account are you having problems with? Mozilla has several.

more options

Thanks a lot for the letter. Actually I don't quite understand what are you talking about. When you open the Mozilla browser you are invited to create an account. This is the type of account I have. It could be described as a usual pair of login, which is just an email address and a password which I prescribe do this login. That's it. I have a PC and iPhone, which are connected to that account ( I use it to sync my Mozilla bookmarks). But I can't to link one more device - my iPad. And all attempts to login to existing account in Mozilla finishes with invalid login or password message. And proposition to reset the password. When I tap "send a link to reset a password ", no link is sent to my email. That's all I can say. Sorry.

more options

Ahh, you are talking about your sync account. Sync allows you to share data between devices.

more options

OK. So, what should I do connect this devic? At the moment I've just add another iPad mini. And it synced easily. I don't understand what goes wrong with my big iPad...

more options

選擇的解決方法

It's kind of rediculous, but it happened somehow. Honestly - don't know why. Just happened. Miracle. Thank you once again for support.

more options

All I did was send out for help. Could have been a system problem that was fixed.