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Problematic Certificates on my server i can't access it

  • 46 回覆
  • 9 有這個問題
  • 844 次檢視
  • 最近回覆由 cezart44

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i did add exception to my own server but my control panel URL won't load while it works fine on chrom ( google ) without any problem, so how i can fix this? i use the lastest firefox software, that's very annoying....

被選擇的解決方法

i did reinstall firefox and after i done it asked me if i want to restore the settings to the defaults so i clicked ok, and wooohooo it finally worked

從原來的回覆中察看解決方案 👍 0

所有回覆 (20)

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now i did remove my security exception and im trying again... will get back at you soon, thank you

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i added exception again and i confirm it but still not fixed, what else you think i can try kind man?

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cezart44 said

i added exception again and i confirm it but still not fixed, what else you think i can try kind man?

Hi, which problem is not fixed? You still get a page saying that the connection is insecure, or you can load the page but it does not work?

If it's a non-working page, is there any error message or other indication of the source of the problem? Firefox has two message consoles that may display information about security and script errors, and a network monitor which is useful for determining whether Firefox is requesting missing content and getting back error codes. You might already be familiar with these developer tools, but I'll point you to the relevant articles just in case:

For all three, it's useful to open the tool first, then reload the page bypassing the cache (Ctrl+Shift+r) to ensure complete logging and fresh requests.

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jscher2000 said

cezart44 said
i added exception again and i confirm it but still not fixed, what else you think i can try kind man?

Hi, which problem is not fixed? You still get a page saying that the connection is insecure, or you can load the page but it does not work?

If it's a non-working page, is there any error message or other indication of the source of the problem? Firefox has two message consoles that may display information about security and script errors, and a network monitor which is useful for determining whether Firefox is requesting missing content and getting back error codes. You might already be familiar with these developer tools, but I'll point you to the relevant articles just in case:

For all three, it's useful to open the tool first, then reload the page bypassing the cache (Ctrl+Shift+r) to ensure complete logging and fresh requests.

thank you for always replaying fast and being helpful.... actually in the past i was getting the message that says page saying that the connection is insecure, then i click on advance and then my page opens and i can log in my panel... but the problem now is when i open my page, it keeps loading forever and never open and there is a note at the bottom which says performing a TLS handshake to 1.1.1.1 which is my ip note that 1.1.1.1 is just example,.. and actually im not familiar with these developer tools at all...

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Is it possible Firefox is trying to access port 443 instead of port 8888 (or whatever)? I don't know whether the Network Monitor will show you that, or whether requests do not show up there until Firefox can make a successful handshake.

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jscher2000 said

Is it possible Firefox is trying to access port 443 instead of port 8888 (or whatever)? I don't know whether the Network Monitor will show you that, or whether requests do not show up there until Firefox can make a successful handshake.

i was using nginx, now i use apache for some reasons, but still the same problem, what if firefox trying to access port 443 instead of 8888? what i can try to fix it? thank you

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cezart44 said

what if firefox trying to access port 443 instead of 8888?

You would need another exception for that hostname:portnumber combination.

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actually i like firefox more than any browser, i been using it for ages without problems that's why you see me interested in fixing the problem.., i almost gave up but the good thing is that i'm able to access any other websites without problems but not my server address, but the last 2 weeks it kept crashing, maybe there is something wrong or bug with the last update i dont know ...

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cezart44 said

...the last 2 weeks it kept crashing, maybe there is something wrong or bug with the last update i dont know

Could I suggest starting a new question about the crashes? This one's already onto the second page, so you'll get more help with a new question.

You can start a new question at the following link. Scroll down past the suggestions to continue submitting your question: https://support.mozilla.org/questions/new/desktop/fix-problems

And to supplement your description of the problem:

Report IDs? If you are getting the Mozilla Crash Reporter form, your Firefox may have logged some data that would help track down the cause of the problem. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox crashes - asking for support" for steps to get those crash report IDs from the about:crashes page, and then post some of the recent ones here.

Safe Mode? Could you test in Firefox's Safe Mode? That temporarily deactivates extensions, hardware acceleration, and some other advanced features of Firefox that might make it more prone to crashing on some systems.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any less crashy?

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jscher2000 said

cezart44 said
...the last 2 weeks it kept crashing, maybe there is something wrong or bug with the last update i dont know

Could I suggest starting a new question about the crashes? This one's already onto the second page, so you'll get more help with a new question.

You can start a new question at the following link. Scroll down past the suggestions to continue submitting your question: https://support.mozilla.org/questions/new/desktop/fix-problems

And to supplement your description of the problem:

Report IDs? If you are getting the Mozilla Crash Reporter form, your Firefox may have logged some data that would help track down the cause of the problem. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox crashes - asking for support" for steps to get those crash report IDs from the about:crashes page, and then post some of the recent ones here.

Safe Mode? Could you test in Firefox's Safe Mode? That temporarily deactivates extensions, hardware acceleration, and some other advanced features of Firefox that might make it more prone to crashing on some systems.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any less crashy?

ok, now i changed the URL of my control panel, it did let me log in my control panel after doing this but not my whole panel just my emails...

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well my kind man, now it worked, thank you i changed the URL from Firefox it self, everything now working fine, thank you a lot

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oh no sorry... i mean i changed it from chrom, but the problem still not fixed....

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bingoooo, it worked..thanks a millon

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it's not working again...

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I don't have any new tools/solutions on Firefox's side. You know how Firefox works with SSL.

If IP address exceptions are problematic, maybe you should create a hostname for your server? Perhaps adding that to the Windows hosts file will make the exceptions work more smoothly.

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jscher2000 said

I don't have any new tools/solutions on Firefox's side. You know how Firefox works with SSL. If IP address exceptions are problematic, maybe you should create a hostname for your server? Perhaps adding that to the Windows hosts file will make the exceptions work more smoothly.

not working, it disconnect me from firefox..couldn't open any page after doing this

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it work but it take at least 30 minutes to load 1 page ( didn't change hostname or ip ) i just re added exception again....

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cezart44 said

it work but it take at least 30 minutes to load 1 page ( didn't change hostname or ip ) i just re added exception again....

I think that is a different problem. If you watch the Network Monitor, can you see a particular request that is stalling?

https://developer.mozilla.org/docs/Tools/Network_Monitor

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jscher2000 said

I don't have any new tools/solutions on Firefox's side. You know how Firefox works with SSL. If IP address exceptions are problematic, maybe you should create a hostname for your server? Perhaps adding that to the Windows hosts file will make the exceptions work more smoothly.

how to do this?

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cezart44 said

jscher2000 said
I don't have any new tools/solutions on Firefox's side. You know how Firefox works with SSL. If IP address exceptions are problematic, maybe you should create a hostname for your server? Perhaps adding that to the Windows hosts file will make the exceptions work more smoothly.

how to do this?

i already have hostname and i know where windows hosts file but i forgot how to add host name, i'm not running my server from my home, i rent from hosting company,,, you know this is big problem, still not fixed...

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