搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes

  • 2 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 FredMcD

more options

Crash ID: bp-81b49ab8-2ef0-426a-894c-84e890170605

Crash ID: bp-81b49ab8-2ef0-426a-894c-84e890170605

所有回覆 (2)

more options

Start Firefox in Safe Mode {https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode} by holding down the <Shift> key (Mac = Options key), and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


On a different note, I see that you are using Firefox ver46.0. Maybe you should consider updating to the latest Firefox ver53.0.3. If you update then check whether the issue still exists.

more options

Product Firefox Release Channel release Version 46.0 Build ID 20160421124000 OS Windows 10 OS Version 10.0.15063

bp-81b49ab8-2ef0-426a-894c-84e890170605 Signature: JS::CallbackTracer::onStringEdge

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Update Firefox to the latest version 51.0.3