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技術支援討論區

how to stop crash reporter from opening even when Firefox doesn't crash? crash reporter opens nearly any time I use Firefox

已張貼

almost every time I use Firefox, as soon as I quit Firefox, the crash reporter message comes up. how can I make this stop happening? Firefox isn't crashing but the crash reporter is working overtime as if it is!

thanks for your help,


Debbie

almost every time I use Firefox, as soon as I quit Firefox, the crash reporter message comes up. how can I make this stop happening? Firefox isn't crashing but the crash reporter is working overtime as if it is! thanks for your help, Debbie

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 25.0 r0

應用程式

  • Firefox 53.0.3
  • 使用者代理:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:53.0) Gecko/20100101 Firefox/53.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/53.0.3/Darwin/en-US/

擴充套件

  • AddThis 3.6.5.2 ({3e0e7d2a-070f-4a47-b019-91fe5385ba79})
  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • FireFTP 2.0.31 ({a7c6cf7f-112c-4500-a7ea-39801a327e5f})
  • LastPass: Free Password Manager 4.1.53 (support@lastpass.com)
  • Multi-process staged rollout 1.14 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Shield Recipe Client 1.0.0 (shield-recipe-client@mozilla.org)
  • Web Compat 1.0 (webcompat@mozilla.org)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription:
  • adapterDeviceID: 0x6741
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • crashGuards: []
  • currentAudioBackend: audiounit
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}]}
  • info: {u'TileHeight': 512, u'TileWidth': 512, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webgl2Renderer: ATI Technologies Inc. -- AMD Radeon HD 6750M OpenGL Engine
  • webglRenderer: ATI Technologies Inc. -- AMD Radeon HD 6750M OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
Dynaman 0 個解決方法 10 個答案

Hello again Fred. Windows safe mode was not a winner and the same issue was present. Now I've found another situation. I have another computer in another room also running Windows 10 Pro and I updated its Firefox to 56.0. The problem is not present on that computer and Firefox closes normally with no crash report. Both computers are nearly identical except for some hardware so I can't begin to guess what might be causing the issue on this computer that I use most of the time.

Hello again Fred. Windows safe mode was not a winner and the same issue was present. Now I've found another situation. I have another computer in another room also running Windows 10 Pro and I updated its Firefox to 56.0. The problem is not present on that computer and Firefox closes normally with no crash report. Both computers are nearly identical except for some hardware so I can't begin to guess what might be causing the issue on this computer that I use most of the time.
Dynaman 0 個解決方法 10 個答案

I did a complete uninstall of Firefox and installed a new download. Looks like the problem is solved as I've closed Firefox and it does not show in the background apps. Must have been a corruption running the update. Problem solved. Thanks for the help Fred.

I did a complete uninstall of Firefox and installed a new download. Looks like the problem is solved as I've closed Firefox and it does not show in the background apps. Must have been a corruption running the update. Problem solved. Thanks for the help Fred.
FredMcD
  • Top 10 Contributor
4340 個解決方法 61029 個答案

有幫助的回覆

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

That was very good work. Well done. Please flag your last post as '''Solved Problem''' so others will know.