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技術支援討論區

Firefox or blank page is my opening default but 2nd and subesquent tabs are using 'Get forms on Line as the default. How can I get rid of this?

已張貼

Firefox or a blanck page is the default window that pens when I access Firefox. However if I open a 2nd or subsequent tab a page for GetFormsOnline comes up as the default. How can I get rid of this please?

Firefox or a blanck page is the default window that pens when I access Firefox. However if I open a 2nd or subsequent tab a page for GetFormsOnline comes up as the default. How can I get rid of this please?

額外的系統細節

已安裝的外掛程式

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.13
  • DivX Web Player version 2.0.2.39
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • RealPlayer Plugin
  • Shockwave Flash 24.0 r0
  • iPhoto6

應用程式

  • Firefox 48.0.2
  • 使用者代理:Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:48.0) Gecko/20100101 Firefox/48.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/48.0.2/Darwin/en-US/

擴充套件

  • Adblock Plus 2.8.2 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Element Hiding Helper for Adblock Plus 1.3.10 (elemhidehelper@adblockplus.org)
  • Firefox Hello 1.4.4 (loop@mozilla.org)
  • GetFormsOnline 7.600.10.55116 (_dbMembers_@free.getformsonline.com)
  • Multi-process staged rollout 1.1 (e10srollout@mozilla.org)
  • Pocket 1.0.4 (firefox@getpocket.com)
  • YouTube Video and Audio Downloader 0.5.7 (feca4b87-3be4-43da-a1b1-137c24220968@jetpack)
  • Search Tech 0.1 (jid1-VdJycrAITglSAg@jetpack) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription:
  • adapterDeviceID: 0x0867
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 9400 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
cor-el
  • Top 10 Contributor
  • Moderator
17416 個解決方法 157343 個答案

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance *Do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes