X
點擊此處開啟此網站的行動版。

技術支援討論區

I'm being redirected to sign up screen, without any screen showing confirmation email has been sent.

已張貼

While signing up for mozilla sync, After I click sign Up I'm directed to a page (not actually directed, kind of like just screen displays instantly other screen) asking what things I want to sync, I what I want to sync and click on save settings, I get redirected back to sign up page, no screen showing confirmation email has been sent or anything, so there is no confirmation email till now, I try everyday but it never signs me up. should have been a week since i have been trying

While signing up for mozilla sync, After I click sign Up I'm directed to a page (not actually directed, kind of like just screen displays instantly other screen) asking what things I want to sync, I what I want to sync and click on save settings, I get redirected back to sign up page, no screen showing confirmation email has been sent or anything, so there is no confirmation email till now, I try everyday but it never signs me up. should have been a week since i have been trying

被選擇的解決方法

The System Details list next to the question shows that you use the Firefox version from the Ubuntu repositories. I don't know if this version works with Sync.

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

從原來的回覆中察看解決方案 1

額外的系統細節

已安裝的外掛程式

  • Shockwave Flash 24.0 r0

應用程式

  • Firefox 50.1.0
  • 使用者代理:Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:50.0) Gecko/20100101 Firefox/50.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/50.1.0/Linux/en-US/

擴充套件

  • ADB Helper 0.9.1 (adbhelper@mozilla.org)
  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Ubuntu Modifications 3.2 (ubufox@ubuntu.com)
  • Valence 0.3.6 (fxdevtools-adapters@mozilla.org)
  • Wappalyzer 3.2.7 (wappalyzer@crunchlabz.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile
  • adapterDeviceID: Mesa DRI Intel(R) Haswell Mobile
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: Intel Open Source Technology Center
  • crashGuards: []
  • currentAudioBackend: pulse
  • driverDate:
  • driverVersion: 3.0 Mesa 11.2.0
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'CairoUseXRender': 0, u'AzureContentBackend': u'cairo'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No
  • webgl2Renderer: (no info)
  • webglRenderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
Andrew
  • Moderator
325 個解決方法 4094 個答案

What error message are you receiving? Are you logged into an account right now? Have you tried clearing your cache and cookies?

What error message are you receiving? Are you logged into an account right now? Have you tried clearing your cache and cookies?

提出問題者

Andrew said

What error message are you receiving? Are you logged into an account right now? Have you tried clearing your cache and cookies?

I don't have an account I am trying to sign up, I dont get any confirmation email, nor any message showing that mail has been sent. I just click on create account and I get directed to page where I choose settings, and then I get redirected to signup page with my email and password intact just age field empty

''Andrew [[#answer-954894|said]]'' <blockquote> What error message are you receiving? Are you logged into an account right now? Have you tried clearing your cache and cookies? </blockquote> I don't have an account I am trying to sign up, I dont get any confirmation email, nor any message showing that mail has been sent. I just click on create account and I get directed to page where I choose settings, and then I get redirected to signup page with my email and password intact just age field empty

提出問題者

and I have tried clearing cache and cookies, and I dont get any error code just being redirected.

and I have tried clearing cache and cookies, and I dont get any error code just being redirected.
cor-el
  • Top 10 Contributor
  • Moderator
17767 個解決方法 160692 個答案

選擇的解決方法

The System Details list next to the question shows that you use the Firefox version from the Ubuntu repositories. I don't know if this version works with Sync.

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

The System Details list next to the question shows that you use the Firefox version from the Ubuntu repositories. I don't know if this version works with Sync. Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

提出問題者

cor-el said

The System Details list next to the question shows that you use the Firefox version from the Ubuntu repositories. I don't know if this version works with Sync. Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

Yes That did it, Thank you very much! ^_^

''cor-el [[#answer-955135|said]]'' <blockquote> The System Details list next to the question shows that you use the Firefox version from the Ubuntu repositories. I don't know if this version works with Sync. Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution. </blockquote> Yes That did it, Thank you very much! ^_^